Office 365: Office Download Instructions

Office download instructions for PC or Mac!

Start this process on the computer you intend to install Office!

1. Sign in to your Office 365/WUmail account.
2. Be sure your browser is full screen.
3. Click on ‘Office 365’ in top left next to the Apps Launcher (“Waffle”).

4. On right, click on Install Office.

5. Click Office 365 apps.

6. Click Save File (or Close, depending on which browser you are using).

7. Follow the on screen instructions to complete the installation.
8. You have 5 licenses to use on personal devices.

To see the status of your licenses:

  1. Go to Outlook in Office 365, and click on your name in the top right corner, and click on ‘My Account‘.
  2. On the left, click on ‘Apps and devices’.
  3.  Click on the carot to the right of DEVICES, view and manage your installs.

HelpDesk: Main: 610-499-1047
Delaware: 302-477-2221
Harrisburg: 717-541-1927

Microsoft Office 365 Resources

Some helpful resources for getting started or learning more
about Office 365!

Office 365 is the Microsoft collection of productivity applications that you’re already familiar with, like Word, PowerPoint, and Excel. It also includes Outlook (email and calendars), OneNote, and OneDrive (cloud-based file storage).
Click on any of the Office 365 applications below for more info, including Quicksheets you can download for getting started, helpful tips, Microsoft info sites, links to mobile downloads, and videos!

The Office suite is available for all Widener faculty, staff, and students to download on up to five devices as a part of our campus Microsoft agreement. If you want to install Office on your personal computer, we have Office 2016 download instructions.

Need training? Client Success has you covered…

Client Success provides training sessions on a variety of topics, including the Office 365 suite of applications.

Upcoming OneDrive Training Sessions

Upcoming OneDrive training sessions are scheduled for October 30th, and November 5th and are open to all Widener employees. You can register for any of those sessions using the Open OneDrive Training – Registration form.

Recent Examples Illustrate How We Can Help

Our initial training sessions began with a handful of targeted groups.  These initial sessions have helped us build a successful training program that we’re excited to share with everyone!

Microsoft Forms training provided one group with the tools and knowledge necessary to completely revamp a cumbersome registration process. Microsoft Groups training provided another with the ability to establish a new electronic records handling process – just in time for the “Printer Right-Sizing” campaign. Lynda.com from LinkedIn training helped yet another team create and share meaningful playlists for their target audience. And most recently, our OneDrive for Faculty sessions supplemented TLT Canvas training, providing extra help for building course content.

Training Requests

If you’re interested in attending training on a different topic, at a different time, or you want to schedule training for your department/group, please use the Training Request form.  Future training sessions will be offered based on your feedback from this form.

Moving forward

Microsoft is always updating versions, changing features, or adding functions. And sometimes Widener makes changes that can affect existing processes or bring new tools to the table. Keep an eye out for anything new that we can help you learn and master.

If you haven’t already, subscribing to this blog is a great way to stay informed on new initiatives and upcoming changes. Visit our previous post for instructions on subscribing to the RSS Feed to get blog posts sent right to your Inbox.

We always value your input and feedback. Please contact Client Success if you would like to share your thoughts and ideas about how our training process can continue to improve. We’re here to help you be successful in your part of making Widener great!

Migration of File and Network Print Services FAQ

Over the next year, ITS will discontinue the personal F/H/I-drive as well as the departmental J/L-drives for some clients. In addition, Novell GroupWise Messenger, MyFiles.widener.edu, and our current network printer software will be replaced. This FAQ should help to answer some of your questions.

Q: Do I need to contact ITS to move our department drives J/L?

A: Prior to the migration of drives (J/L), an ITS staff member will contact each department to schedule an initial meeting. During the meeting, they will review the current file structure of the drives to troubleshoot any issues that might arise prior to moving data to OneDrive. They will also explain the sequence of events that will happen during the migration.

Q: Why does the F(H/I/J)-drive have to go away?

A: The F-drive and our current print sharing services are based on a very old network directory called Novell. At this point, Novell is almost extinct. We have its replacement—Microsoft Active Directory—in place, which already supports our email system, OneDrive, and many other services. It no longer makes sense to pay the cost of running redundant services.

Q: What is Active Directory?

A: Active Directory (AD) is software developed by Microsoft that provides centralized network, file and print services, as well as identity management.

Q: Will it affect the way I do things today?

A: Yes. You will see a change in the way you access and share university data. You may also notice slight differences in the screens you see when you print.

Migration:

Q: Who will be migrated to Active Directory?

A: Everyone is already in Active Directory, but some of their services still live on the older file and print sharing platforms. ITS will coordinate initial meetings with select departments, on a schedule, in their move to AD. During this meeting, a migration plan for each department will be developed. Part of this plan involves joining your PC, if you use one, to the domain.

Q: How will this migration affect me as a Mac user?

A: The migration will not affect Mac users.

Q: What do I have to do for this prior to the migration?

A: Clients will need to clean up and move files and folders from their F-drive (Chester), H-Drive (Harrisburg), and I-Drive (Delaware) to their Widener OneDrive.

Q: What is the time frame for this Project?

A: We will start meeting with departments in October 2018, and we expect to have the migration complete by the Summer of 2019.

Q: How long will the migration take?

A: The process will take between 25 to 45 minutes.

Q: Do I have to be available during the migration?

A: Yes.

Access:

Q: I log in from home using VPN, will that change?

A: No, you will not see any differences when logging into the VPN.

Q: Will my login ID and password change?

A: No, your login ID and password will remain the same.

GroupWise:

Q: I use Novell GroupWise Messenger to connect with my colleagues during the day, will I still be able to use GroupWise?

A: No, this transition will retire GroupWise (Novell Messenger). Within the Office 365 suite is a chat application called Microsoft Teams, this will replace the GroupWise system.

Files:

Q: What happens to my OneDrive synced files after my computer is migrated to Active Directory?

A: The next time you log into OneDrive and the system authenticates you, your files will resync to your profile.

Q. Is there a size limit on a single file in OneDrive?

A: Yes, Microsoft is currently limiting single file size to 10 gigabytes.

Q: Will I be able to set up folder sharing?

A: Yes, we have instructions on how you can do this or you can put in a quick ticket to have our HelpDesk assist you. As we meet with each department, ITS will gather this information and help set these shares up with you during the migration.

Q: How can I access my Widener OneDrive files?

A: You will be able to access the data on devices that can access the internet or that have the OneDrive App available.

Q: Will I still be able to use myfiles.widener.edu?

A: No, your myfiles.widener.edu will no longer be available after Jan 1, 2019. It will be replaced with OneDrive.

Q: Will my department’s J-Drive (Chester), L-Drive (Harrisburg), L-Drive (Delaware) still be accessible?

A: No, the department data will be moved and will reside in OneDrive. ITS will work with each department to move the data.

Q: Will my department OneDrive data be backed up?

A: We will work with each department to communicate what data is backed up to the cloud during the migration phase, but we currently plan to back up data moved from each department’s J-Drive (Chester), L-Drive (Harrisburg), L-Drive (Delaware).

Q: What will happen to my data on the F-drive (Chester), H-Drive (Harrisburg), and I-Drive (Delaware)?

A: The data located on the drives in question will need to be moved to your Widener OneDrive on Office 365, which offers up 1 terabyte of storage and can be accessed from anywhere.

Q: How do I move the contents of my F-drive (Chester), H-Drive (Harrisburg), and I-Drive (Delaware) to my Widener provided OneDrive?

A: Upload your files to OneDrive or you can put in a quick ticket for the HelpDesk to assist you.

Printing:

Q: Will I still have access to my printers after the migration?

A: Your printers should automatically be installed on the first login after migration. This will be something that the ITS member will check before they leave your desk.

Reeling In The Phish

Organizations worldwide are being hammered by phishing email attacks, and Widener is no exception.

In order to help you keep your email communications smooth and secure, we’ve built two new addresses to report emails that you think may be suspicious:

  • phish (at) widener.edu
  • phishing (at) widener.edu

(replace (at) with the @ symbol appropriately; this is an anti-spam measure)

Both the addresses lead to the same place; once we get your forwarded email, we’ll take a look, pull out the relevant info, block what we can, then let everyone that received the email know it’s a phish.

We have a lot of tools to help minimize the impact of phishing, and the earlier we can use them, the smaller the population that is affected.  Also, please remember that “false positives” are a part of the process – if it’s a legit email, we’ll let you know, too.  If it feels like a red flag kind of email, forward it along, and we’ll take a look.  You’ll probably help a lot of folks have a much easier day.

With that said, a big THANK YOU to the many that have forwarded phishing emails to us.  You’ve helped immeasurably – please keep up the good work!

 

 

New for 2018: Phone Directory in Office 365

An online employee office phone directory has been a top request for some time.

To start off the new year, ITS is happy to announce that all full-time employee phone numbers will now be stored and maintained in the Office 365 people directory. Please read below about how to look up an employee’s office phone number and request a change if needed.

Please note, this directory is for employee office phone numbers only.

How to Search

Office 365 for the web (Wumail)

From the “People” screen in Office 365, search for a person. You will see their entire phone number listed right under their name. As we all know, the last 4 numbers is their office extension. The screen capture below shows the returned search result for the name “Robert” and the phone number below the email address.
hulk

Outlook desktop client for Windows

Search the address book. Select the radio button for “more columns” and change the drop down to “Offline Global Address List” or “Global Address List”, then enter the the name you are searching and hit “Go”.addressbook_lookupdemo_starktower

Outlook desktop client for MacOS

Search the address book. Search all fields in the Widener Directory, the enter the name you are searching and the name should appear. Click on the employee’s name from the search results and the contact window will display the phone number. The following screen shot shows a sample search.mac_person_lookup

Request a Phone Number Change

Should you find a number that needs revision please open up a QuickTicket at quickticket.widener.edu , choose “Phone Directory Change”, enter the updated information and submit the ticket.

Speed through Outlook with keyboard shortcuts!

Do you want to create a new email message? Press Ctrl+Shift+M.
For a new contact, try Ctrl+Shift+C.  Outlook has you covered with appointments and meetings too.
Ctrl+Shift+A
creates an appointment, while Ctrl+Shift+Q opens a new meeting request.
What’s the most popular Outlook keyboard shortcut? Ctrl+Enter sends your message!

For all Hints and Tips, click here!

External OneDrive File Sharing

We’re enabling one of the most requested features for Office 365.

ODFBUntil now, OneDrive file sharing to external accounts has been disabled. In our ongoing effort to support your academic and business needs, ITS is happy to announce that you can now share your OneDrive files with anybody.

Sounds great! How do I do I get started?

1. Log into Office 365 and click on Apps Launcher and click on OneDrive. (It’s a blue button in the upper left that looks like a waffle.)

image of Microsoft

2. Right click on the document you plan to share and choose Share.

3. Click on drop down option “Only people in Widener…” in pop up window.

4. Click on Anyone (you will see a check mark) to share the file outside of Widener University accounts.

a. Note that Allow editing is checked by default; if you do not want to allow editing, uncheck this box.

b. Also, there is an option to enter an expiration date for the link to expire. We recommend entering a date.

c. Click Apply when finished with Link Settings.

5. Enter the recipient’s full email address then click below to choose that email.

a. For multiple users, enter each email address and click on the email below it.

b. When all of your recipient emails have been entered, you can enter an optional message.

c. Other options include clicking on Copy Link, which will create a link to copy into an email, etc., to send to recipients.

d. Clicking on Outlook will open a sharable link in an email (in a pop-up window), addressed to the recipient emails you entered earlier. This is a great option for when you need to attach additional files to the email, insert a signature, etc.

6. Click Send to send link to recipients.

a. You will get a pop-up stating a link to your files have been sent. You can click the Copy button to copy and paste the link if needed.


b. Each recipient will receive an email supplying a link to the file and an optional message if entered.

c. If you granted the recipient edit access, they will be shown as a Guest Contributor in the document when editing.

 

To remove a share

a. Right click on the file and click on Details.
b. Click Manage access (in blue letters)
c. To stop sharing this file:
i. Click on the x to the right of the specific link to end share.
ii. To stop all sharing of this file, click Stop sharing (under Manage Access).
d. Click Stop sharing button to confirm.
e. Click X at top right to close Manage access window.
f. Under Has Access, you should see updated icons.
g. Click at top right to close Details window.
h. At far right of file, you should see “Only you” if you removed all sharing.

If you have any questions, please contact the HelpDesk or submit at ticket at quickticket.widener.edu

Faculty – Bridge Week – Cruiser Migration- Office365 Workshops

For those faculty who were unable to attend the Office 365 workshops during bridge week in May, below are the powerpoint and recorded zoom sessions from each workshop.  We hope these resources will help you with the Campus Cruiser email migration and assist with other advanced topics of Office 365.

Day 1: Cruiser Migration – Getting started with Office 365
Presentation Outline: Day1-CruiserMigration-Getting-Started-with-Office365

Day 2: Cruiser Migration – Getting more out of Office 365
Presentation Outline: Day2-CruiserMigration-Getting-More-Out-of-Office365

Three Great Links You Should Know:

http://itsnews.widener.edu   ITS blog site where projects and other timely information is posted to keep you informed.
http://lynda.widener.edu      Free on-line video training to learn more about Office365 and other technical topics.
http://quickticket.widener.edu   Open a HelpDesk ticket without logging into CampusCruiser