Canvas Update

Things are progressing well on the Canvas implementation project. We know that many faculty members are eager to begin learning the new system and building courses, so we wanted to report on our progress so far:

  • Loaded faculty, staff, and students into Canvas and connected their logins with our single sign-on process
  • Created an easy-to-remember address: http://canvas.widener.edu
  • Collaborated with our Canvas project team and group of faculty volunteers to build a default course template
  • Activated the 24/7 Canvas help desk, which offers both Chat and Phone assistance to the entire Widener community
  • Enabled an interactive Course Setup Checklist for all courses.

We are currently finalizing your training options. You will have flexible and unlimited access to training on features and best practices. Options include:

  • Live Canvas-led interactive training webinars (WU-paid subscription)
  • Recorded Canvas-led webinars
  • Lynda.com Canvas courses.
  • TLT workshops in the FISHtank
  • Librarian-led content assistance via training, guides, and workshops
  • Small group and 1-on-1 assistance

Logo for Canvas by Instructure

We will load Fall 2017 template courses before the end of October. Your students will not be in the classes, but you will have the opportunity to build your courses.

We will load Spring 2018 template courses into Canvas no later than the middle of November.

Just as a reminder, the CampusCruiser portal will continue to include your classes through the end of summer 2018. Here is a link to the ITS blog with the full Canvas implementation timeline.

Coming Soon: Training options and details!

 

macOS High Sierra Announcement

Apple released macOS High Sierra (10.13) on Monday, September 25th, 2017.  As with most new OS releases, we strongly recommend that you wait and not upgrade your University owned Mac.

Apple released macOS High Sierra (10.13) on Monday, September 25th, 2017.  As with most new OS releases, we strongly recommend that you wait and not upgrade your University owned Mac.  Information Technology Services cannot yet support High Sierra on University owned Macs until it has been sufficiently tested.  Additionally, waiting until the first set of High Sierra updates are released allows Apple to fix initial stability problems and bugs before the OS even makes it to your machine.

Our currently deployed Macs cannot even benefit from the most significant changes in High Sierra – the new Apple file system (AFS).  The enhanced speed, performance, security and reliability that High Sierra advertises is dependent on the new file system, which Apple does not support on our Mac hardware.  In addition to not being able to realize the biggest benefits of the upgrade, the process itself could cause significant issues, making a complete system backup an absolute necessity.  Furthermore, ITS is already aware of a number of issues with network printing and older software programs, including incompatibility with all versions of Microsoft Office released before 2016.  Software compatibility issues resulting from this upgrade are more complex than a basic update can fix.  These compatibility issues are similar to those experienced when Apple moved to Intel processors and Power PC programs no longer worked.  All of this leads us to our recommendation that you wait and not upgrade at this time.

One of the best updates – Safari’s ability to mute autoplayed videos – doesn’t even require High Sierra.  The new “Autoplay Blocking” is part of Safari 11, which is available in the App Store for systems running Sierra (10.12) or El Capitan (10.11).

Once we are confident that High Sierra will work well in our environment, ITS staff will be happy to assist with a safe and coherent upgrade process for our faculty and staff.

Classroom Projector Display Settings Fix

Where is my PowerPoint? Why can’t my students see what I see?

You may find the computer screen “extending” rather than “duplicating” to the projection screen. This likely occurred when a previous PPT file “hijacked” the display. We’re providing a quick fix instructions here, but feel encouraged to call Teaching & Learning Technology (TLT) x4090 for assistance.

The quick fix

    1. With the PC and projector both turned-on, keypress the windows and “P” buttons at the same time.
    2. While still holding-down the windows button, press the “P” button until ‘Duplicate’ is highlighted.

  1. Once ‘Duplicate’ is selected, release all keys and screens should mirror. Please allow up to 10 to 20 seconds for digital connection to update.

Is there a permanent fix?

This issue is one of those bugs for which the MS Office community-at-large is working hard to find a solution. We will update this post as soon as this is resolved.

 

Faculty – Bridge Week – Cruiser Migration- Office365 Workshops

For those faculty who were unable to attend the Office 365 workshops during bridge week in May, below are the powerpoint and recorded zoom sessions from each workshop.  We hope these resources will help you with the Campus Cruiser email migration and assist with other advanced topics of Office 365.

Day 1: Cruiser Migration – Getting started with Office 365
Presentation Outline: Day1-CruiserMigration-Getting-Started-with-Office365

Day 2: Cruiser Migration – Getting more out of Office 365
Presentation Outline: Day2-CruiserMigration-Getting-More-Out-of-Office365

Three Great Links You Should Know:

http://itsnews.widener.edu   ITS blog site where projects and other timely information is posted to keep you informed.
http://lynda.widener.edu      Free on-line video training to learn more about Office365 and other technical topics.
http://quickticket.widener.edu   Open a HelpDesk ticket without logging into CampusCruiser