Canvas is ready! Now it’s your turn.

Canvas_vertical_colorIn the first three weeks that Canvas has been open for Widener faculty, over 150 of you have already logged into http://canvas.widener.edu/. Today we’re happy to report that Spring 2018 courses are loaded.

 You’re going to start hearing more frequent news and updates from our team. For today’s installment, here’s our recommended action plan of four easy steps to get familiar with Canvas:

1)       Log in to Canvas with your regular Widener username and password. 

2)       Edit your Canvas profile with a picture, bio, title, and contact information. Hint: the Edit Profile button’s on the right of your screen.

3)       Try the Welcome to Canvas introductory training offerings. For beginners, we recommend “First Look” and “Course Basics.” (These links will take you to recorded webinars on Adobe Connect.) Later, advanced topics are under the “Building Block Series” heading.

4)       Check out one of your empty 2017-18 courses to review the course template that our project team and Widener faculty co-designed. 

Stay tuned for upcoming news about live training options, the future of course evaluations in Canvas, and other hot topics. 

Safety for Mobile Devices

National Cyber Security Awareness Month continues, and this week we have some tips on mobile device safety.

Today, we are more dependent on our mobile devices than ever.  At Widener, we make every effort to keep using them easy (did you see our latest update about guest wireless?). But with that ease of use comes some risk.  Take a look at some ideas from the #CyberAware campaign:

  • Mobile Apps – Only download your apps from Google Play or the Apple Store. Apps from other sources are rarely checked for malware or bugs.
  • WiFi hotspots – Although handy, WiFi hotspots are not secure. Anyone connected to it can scan your outgoing data (hello, bank account app), or they can attack your device with no firewall between them and you.  Wait until you’re on your own network, use your cell data network, or check into using a Virtual Private Network (VPN), which is a way to communicate securely over a less-secure network.
  • Lock your device – It sounds basic to those of us that do it, but many people don’t have a passcode or fingerprint reader set up. Our devices are small and portable; they’re easy to misplace, lose, or get stolen.  And most of your apps are probably password-cached, because it’s easy. Nearly everyone does it.  Just make sure that you have your device locked down so that no one can get in if it ends up in someone else’s hands.

For more info, check out this tip sheet, Safety Tips for Mobile Devices. As always, please call the Helpdesk at x1047 for assistance with any IT issue.

Guest Wireless Made Easy

ITS redesigned our guest wireless service to make getting on faster and more convenient for everybody.

We know you’re connected. But what about your family and friends when they visit you on campus? What about your official guests who are attending meetings or an event? If they want to jump on the wireless and check their email or Facebook, do they have to call the HelpDesk?

Until now, they did. But, as of October 23, we’re changing our guest wireless network to make it more convenient for everybody. We are launching self-service wireless access that uses email or text messages to provide guests with login information that is good for 24 hours.

Simply tell your guest to connect to the “WUGuest” network. When they open a browser window, they’ll be prompted to complete the Guest Self Registration form. They will need to tell us three things:

  1. current, working email address
  2. cell phone number
  3. cell phone carrier (e.g. Verizon, AT&T, T-Mobile, Sprint, etc.)

We’ll respond with login information immediately. It’s all automated and available 24/7.

If you or your guests have any issues or want a login for longer than 24 hours, contact the ITS HelpDesk at (610) 499-1047.

External OneDrive File Sharing

We’re enabling one of the most requested features for Office 365.

ODFBUntil now, OneDrive file sharing to external accounts has been disabled. In our ongoing effort to support your academic and business needs, ITS is happy to announce that you can now share your OneDrive files with anybody.

Sounds great! How do I do I get started?

1. Log into Office 365 and click on Apps Launcher and click on OneDrive. (It’s a blue button in the upper left that looks like a waffle.)

image of Microsoft

2. Right click on the document you plan to share and choose Share.

3. Click on drop down option “Only people in Widener…” in pop up window.

4. Click on Anyone (you will see a check mark) to share the file outside of Widener University accounts.

a. Note that Allow editing is checked by default; if you do not want to allow editing, uncheck this box.

b. Also, there is an option to enter an expiration date for the link to expire. We recommend entering a date.

c. Click Apply when finished with Link Settings.

5. Enter the recipient’s full email address then click below to choose that email.

a. For multiple users, enter each email address and click on the email below it.

b. When all of your recipient emails have been entered, you can enter an optional message.

c. Other options include clicking on Copy Link, which will create a link to copy into an email, etc., to send to recipients.

d. Clicking on Outlook will open a sharable link in an email (in a pop-up window), addressed to the recipient emails you entered earlier. This is a great option for when you need to attach additional files to the email, insert a signature, etc.

6. Click Send to send link to recipients.

a. You will get a pop-up stating a link to your files have been sent. You can click the Copy button to copy and paste the link if needed.


b. Each recipient will receive an email supplying a link to the file and an optional message if entered.

c. If you granted the recipient edit access, they will be shown as a Guest Contributor in the document when editing.

 

To remove a share

a. Right click on the file and click on Details.
b. Click Manage access (in blue letters)
c. To stop sharing this file:
i. Click on the x to the right of the specific link to end share.
ii. To stop all sharing of this file, click Stop sharing (under Manage Access).
d. Click Stop sharing button to confirm.
e. Click X at top right to close Manage access window.
f. Under Has Access, you should see updated icons.
g. Click at top right to close Details window.
h. At far right of file, you should see “Only you” if you removed all sharing.

If you have any questions, please contact the HelpDesk or submit at ticket at quickticket.widener.edu

Canvas Update

Things are progressing well on the Canvas implementation project. We know that many faculty members are eager to begin learning the new system and building courses, so we wanted to report on our progress so far:

  • Loaded faculty, staff, and students into Canvas and connected their logins with our single sign-on process
  • Created an easy-to-remember address: http://canvas.widener.edu
  • Collaborated with our Canvas project team and group of faculty volunteers to build a default course template
  • Activated the 24/7 Canvas help desk, which offers both Chat and Phone assistance to the entire Widener community
  • Enabled an interactive Course Setup Checklist for all courses.

We are currently finalizing your training options. You will have flexible and unlimited access to training on features and best practices. Options include:

  • Live Canvas-led interactive training webinars (WU-paid subscription)
  • Recorded Canvas-led webinars
  • Lynda.com Canvas courses.
  • TLT workshops in the FISHtank
  • Librarian-led content assistance via training, guides, and workshops
  • Small group and 1-on-1 assistance

Logo for Canvas by Instructure

We will load Fall 2017 template courses before the end of October. Your students will not be in the classes, but you will have the opportunity to build your courses.

We will load Spring 2018 template courses into Canvas no later than the middle of November.

Just as a reminder, the CampusCruiser portal will continue to include your classes through the end of summer 2018. Here is a link to the ITS blog with the full Canvas implementation timeline.

Coming Soon: Training options and details!

 

Keeping Information Private

National Cyber Security Awareness Month continues, and this week we’re passing along info about keeping personal information private.

In 2016, over 15 million people fell victim to identity theft, with financial losses totaling over $16 billion.  Here at Widener we take information privacy seriously. We ask (and have approved policy) that users do not share Social Security numbers (SSN’s) via email.  Email services are insecure by default, and if your WUMail message is going to an outside address, it’s at risk.

Also remember that Credit Card numbers are Personally-Identifiable Information (PII). Industry rules guide our use of these, and misuse represents a great risk of loss to the cardholder.

Below is a list taken from our Information Security and Compliance Program that shows the actions we should take with PII.

 

Classification Level: Confidential

Examples: SSN, Passwords, Credit Card Numbers

In electronic form: Must be encrypted when on the network and in electronic or physical data storage. Data must be protected with strong passwords. Data cannot be copied onto portable media without managerial consent (including laptops).

In print form: Must not be posted on any website or sent through email. Trash documents must be shredded. Retained documents must be stored in locked cabinets.

Classification Level: Restricted

Examples: Personally identifiable (combination of name, address, date of birth) student records, student grades, infrastructure design

In electronic form: Data must be protected with strong passwords. Data cannot be copied onto portable media without executive consent (including laptops).

In print form: Retained documents must be stored in locked cabinets.

Classification Level: Public

Examples: Not confidential or sensitive. Information on University website.

In electronic form: May be posted externally with appropriate approval (department head). May be sent through email.

In print form: Trash documents do not require shredding.

 

If your department is required to provide PII to other organizations or agencies and you need assistance with securing private info, installing encryption software, or any other issue, please contact the Helpdesk at x1047.

October is Cyber Security Awareness Month

The National Cyber Security Alliance (NCSA) is running its 14th annual campaign to increase security awareness online.

At Widener, we value and protect your online security and privacy.  Each week in October, we’ll feature information to help you strengthen your online safety. 2017’s theme is “Our Shared Responsibility,” recognizing that we’re all in this together, and that we help each other when we’re safer online.

Kicking off with a focus on the campaign “STOP. THINK. CONNECT.™, below are some tips to keep in mind as you live your digital life.  Remember that if you ever have questions, or feel uneasy about an email or a link, call the Helpdesk at x1047, and we’ll walk you through.

BasicTipsAndAdviceSTC

For more information, you can also visit the National Cyber Security Alliance (NCSA).