Apple iOS14 Release Information

Apple is releasing the iOS14 update, with many new features for iOS devices (iPhone, iPad, iWatch). A new default feature in iOS14 uses a private address when you join a Wi-Fi network. On public Wi-Fi networks, this is an important safety feature.

Unfortunately, when you’re on the Widener campus Wi-Fi, this feature conflicts with our enhanced security measures. Unless you deactivate private addressing, you will have to re-register your device every 24 hours when your random address changes. Please follow the directions below to disable this feature on all widener wireless networks (“wu-secure”, “wu-secure-resnet”, “wu-open-game-stream”, and/or “wuguest”).

This feature will still be on by default when you connect to public and home wireless networks. This will simply disable the feature for the Widener Wireless Networks.

Turn private address off or on for a network

You can stop or resume using a private address with any network. For better privacy, leave the setting on for all networks that support it.

iPhone, iPad, or iPod touch

  1. Open the Settings app, then tap Wi-Fi.
  2. Tap the information button next to a network.
  3. Tap Private Address. If your device joined the network without using a private address, a privacy warning explains why.
    1. Uncheck the Private Address.

Apple Watch

  1. Open the Settings app, then tap Wi-Fi.
  2. Tap the name of the network you joined. If you haven’t joined the network yet, swipe left on its name and tap more .
  3. Tap Private Address.
    1. Uncheck the Private Address.


Report Your WiFi Issues Here!

After you have successfully registered your device on the wireless network, have you ever experienced one of these symptoms: slow speeds for an extended period, weak to no wireless signal, constant disconnects, strong signal but no internet access, or just cannot connect to the wireless network?

Across all three campuses, we have made significant upgrades to the wireless network in all academic and administrative buildings as well as the residence halls over the last few years. Even after all these upgrades, we are sure that some of you may still have issues that are not reported to ITS. We are always looking to improve our wireless network and with your help, we can make it better. In order to fix the issue, we need to know about it. Now you can quickly report the issue to us.

By going to and searching WiFi, you will find the link to

where you can submit a ticket reporting the issue directly to the group that manages this environment. We want to make your wireless experience an enjoyable one, not a stressful one.

Microsoft Office 365 Resources

Some helpful resources for getting started or learning more
about Office 365!

Office 365 is the Microsoft collection of productivity applications that you’re already familiar with, like Word, PowerPoint, and Excel. It also includes Outlook (email and calendars), OneNote, and OneDrive (cloud-based file storage).
Click on any of the Office 365 applications below for more info, including Quicksheets you can download for getting started, helpful tips, Microsoft info sites, links to mobile downloads, and videos!

The Office suite is available for all Widener faculty, staff, and students to download on up to five devices as a part of our campus Microsoft agreement. If you want to install Office on your personal computer, we have Office 2016 download instructions.

Speed through Outlook with keyboard shortcuts!

Do you want to create a new email message? Press Ctrl+Shift+M.
For a new contact, try Ctrl+Shift+C.  Outlook has you covered with appointments and meetings too.
creates an appointment, while Ctrl+Shift+Q opens a new meeting request.
What’s the most popular Outlook keyboard shortcut? Ctrl+Enter sends your message!

For all Hints and Tips, click here!