As you may have heard, Cruiser closed their doors on December 31, 2018. This FAQ has been compiled in anticipation of questions you may have. If your question is not addressed in this FAQ, please submit your question to CruiserCloseout@widener.edu.
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Cruiser – General
A. Subscribe to the blog! Visit our previous post here for instructions on subscribing to the ITSNews blog. Last updated: 1/11/19
A. You should already have made every attempt to download any data you wished to save. If you have not, please attempt to download your data right away. The portal may continue to be accessible until March 15, 2019 but we are on borrowed time now. Last updated: 1/11/19
A. While Cruiser formally closed their doors on December 31, 2018, the portal may be available until March 15, 2019, but with little to no support from the vendor. Last updated: 1/11/19
A. Even though the site may be available until March 15, 2019, Cruiser officially closed their doors on December 31, 2018. As we move forward, there is no guarantee we will have a contact to help with data download issues. Last updated: 1/11/19
A. If you are a current student, staff or faculty, we encourage you to save the files in your OneDrive space in Office365. If you need help moving files to OneDrive, please see our OneDrive resources. Last updated: 1/11/19
A. Any email sent to a loginID@mail.widener.edu account will be returned to the sender after March 15, 2019. Last updated: 1/11/19
A. If you would like to setup an auto-reply to instruct senders to update your email address instructions follow the steps below.
1. Log into Cruiser and click on MyCruiser.
a. Click Archived Cruiser Email
2. Click on the Tools tab, and then click Settings.
3. Click on the Auto Reply tab.
a. Click Enable Auto Reply button (correct display should say ENABLED)
b. Target should be ‘All Senders’.
c. Frequency should be ‘Every Time’.
d. Do not enter a Begin or End Date.
e. Enter your reply message that will be sent to any email delivered to your Cruiser email account.
f. A generic message could be: Please note, my email address has changed to loginID@widener.edu. This email address will no longer be valid after March 15, 2019. Please update your address book with my new email address.
4. Click Save. Last updated: 1/11/19
A. Update your email address on your personal website accounts, i.e. banking, Amazon, iCloud, LinkedIn, utilities, etc. Last updated: 1/11/19
My Cruiser – Personal Tools:
A. This data was moved to the new Office 365 platform as of May 2018. You can access it through the WUMail link on the Widener home page. Last updated: 1/11/19
A. Navigate to My Cruiser > Personal Tools. Click on My Files.
Review the list of folders and files you’ve saved. Check the box next to any that you want to save and then click Download. If you need help moving files to OneDrive, please see our OneDrive resources or send us an email with your question to CruiserCloseout@widener.edu Last updated: 1/11/19
Students
A. Students should download any data that they wish to keep for archival purposes. Students should immediately download data located in the shared files of your Campus Cruiser courses, committees, or clubs. Last updated: 1/11/19
A. Unfortunately they cannot students need to download the files individually. Last updated: 1/11/19
A. Navigate to My Cruiser > Personal Tools. Click on My Files.
Review the list of folders and files you’ve saved. Check the box next to any that you want to save and then click Download. If you need help moving files to OneDrive, please see our OneDrive resources. Last updated: 1/11/19
Academics
A. Now that Cruiser has formally closed their doors, there are no guarantees for how much longer the data will be accessible. It may continue to be accessible until March 15, 2019 but we are on borrowed time now.
Navigate to Academics > Classes > My Cruiser Class Archives. For Assignment Submissions, select the assignment > Detail and choose the document you want downloaded (it should download automatically) For Discussion Boards or Journals you will need to copy/paste your prompts and replies. Last updated: 1/11/19
A. You may find that the data is still accessible and may be available until March 15, 2019. However, we have no way to guarantee for how much longer the data will be available. Last updated: 1/11/19
A. Now that Cruiser has formally closed their doors, there are no guarantees for how much longer the data will be accessible. It may continue to be accessible until March 15, 2019 but we are on borrowed time now.
Navigate to Academics > Classes > My Cruiser Class Archives. There is no simple download for anything built in HTML notepads, Discussion Board prompts, Home Page content, Assignments, Assessments, Announcements, or Journals. You will need to Copy/Paste into a Word document or a Canvas course (create a new Master Class or use an existing course in Canvas).The YouTube Playlist “Cruiser Closeout” is a 3 part series that TLT has created to address moving specific course content out of CampusCruiser:
Part 1 – Shared FilesPart 2 – Course Content (ex. HTML Notepad, Assignments, Quizzes, etc)Part 3 – Course Records (Attendance, Gradebook, Student Submissions) Last updated: 1/11/19
A. Back to and including the Fall 2015 term. Last updated: 1/11/19
A. The Provost has requested that the respective Deans serve as custodians of this content. Any request for access to retired/former FT or adjunct faculty course data for assessment and accreditation purposes must include permission from the Dean, along with the Course ID number(s). The complete request with Course ID number(s) and the Dean’s permission should be emailed together to CruiserCloseout@widener.edu. Last updated: 1/11/19
A. Canvas classes can be accessed from the Widener home page or the Canvas app on mobile devices. Last updated: 1/11/19
A. You can access Engage classes directly using the link below, or through Canvas (via the same link).
Direct Access:Go to https://engage.widener.edu/learn/ and Log In. We recommend bookmarking this page for future reference. You may receive a message that states “User could not be authenticated.” If that happens, please click the “forgotten username or password” link to update your credentials.
Access through Canvas: You will see a “Course” in Canvas titled, “Access Your Engage Courses Here” on your Canvas Dashboard. This will provide a link (the same one listed above) to log into Engage.
For assistance with technical issues related to Engage, please contact the Personal Support Center (PSC): PSC – Personal Support Center widener@personalsupportcenter.com 1-844-386-7321
Last updated: 1/11/19
A. For every evaluation you need to keep, please access it and use one of the following options:
Use the Overall Download button for a .xls workbook of survey data.
Use the Report Formats button (has 3 options) > use the Print button to get PDF printouts. If you employed the Scale format in your evaluation, the Additional Results tab may provide additional formats under the “Response Distribution Reports” section (click to expand). Last updated: 1/11/19
@Widener
A. You will continue to receive emergency campus alerts via email and on your phone if you have subscribed to Omnilert (previously E2 CampusAlert). Omnilert Subscription Signup We have signed a contract for a new portal solution, which will be announced shortly. We will broadcast general campus announcements in the new portal. Last updated: 1/11/19
A. Office365. The owners or Hosts of these offices, Committees, or clubs will need to move them to Office365. ITS will provide instruction on how to do this in the near future. Last updated: 1/11/19
A. There is no easy or quick way to pull the data off of Campus Cruiser. Everything needs to be save individually. The steps are listed below.
1. Go to your page
2. Right click anywhere on the page
3. Depending on the browser you are using > Select “Save as… or Save Page as…”
4. Your file directory will launch, select the location where you want to store your Campus Cruiser data Things to remember when saving data:
1. The main page is saved as an html web page, the view will not be the same as Campus Cruiser. This is to preserve your information that is accessed from the page and any external internet links that are contained there.2. If linked content lives in Campus Cruiser it will need to be downloaded separately. Examples are word, excel or pdf documents.3. Images, videos and movies will need to be downloaded separately. ANY LINKS THAT WORKED IN THE PAST MAY NOT WORK NOW THAT CAMPUS CRUISER IS OFFICIALLY CLOSED. THE DATA MAY BE ACCESSIBLE UNTIL MARCH 15, 2019 BUT THERE ARE NO GUARANTEES. Last updated: 1/11/19
A. To copy an Office, Committees and Clubs membership list. Go into the Office, Committee or Club and follow the instructions below.
Member Tools > Address Book > Check “Contact” box to select all > Select “E-mail” > Then copy the list of email address of your members. Last updated: 1/11/19
A. We have signed a contract for an external-facing website solution, which will be announced shortly. Last updated: 1/11/19
A. If the content is intended for Widener clients only, you will move this content to Office365 into a group or site. If you need help moving files to Office365, please send an email to CruiserCloseout@widener.edu. Last updated: 1/11/19
A. The directory was migrated to the Office365 platform as of May 2018. Office365 directory Last updated: 1/11/19
A. GOOD NEWS — We are NOT losing any of the functionality listed under the Web Advisor tab. All of the services listed under WebAdvisor are links to other web sites or pages. ITS grouped them under the heading of WebAdvisor to make access easier for students, faculty, and staff. We have signed a contract for a new portal solution, which will be announced shortly. The WebAdvisor services will be accessible through the new portal. Last updated: 1/11/19
A. You should locate any customer-facing documentation or instructions you may have prepared and review them for possible updates. You will be changing references to Cruiser and any instructions with regard to navigating to a particular service. Any instructions regarding how to actually use a particular service should not have to change. Last updated: 1/11/19
Last updated: 1/11/19
Things to remember when saving data:
Last updated: 1/11/19