Ransomware outbreak and opinion

Many news articles over the past weekend drew attention to ransomware known as “WannaCry” and the global impact it is having.

While the damage to some users is severe, the systems that it has affected are older and unpatched. Microsoft released a security update for this flaw in March 2017, and the systems here at Widener are set to automatically update.  As a result, we’ve received no reports of this malware impacting our systems.

Microsoft’s President and Chief Legal Officer wrote a blog post about the event and offers some wisdom around security and the responsibilities of organizations to prevent the proliferation of hacking tools.

https://blogs.microsoft.com/on-the-issues/2017/05/14/need-urgent-collective-action-keep-people-safe-online-lessons-last-weeks-cyberattack/

Please remember to regularly update your personal computers and handheld devices.  If you need assistance, please contact the ITS Helpdesk at 1047, or at helpdesk@widener.edu.

 

Cruiser Email Migration: Top Trending Questions

Q1: Will my @mail.widener.edu email still be delivered after June 5th?
Yes, your @mail.widener.edu will be forwarded to your @widener.edu address.

Q2: When will my @mail.widener.edu account stop receiving email?
Email sent to @mail.widener.edu will be forwarded through at least May 2018. ITS suggests that you inform your contacts soon after the conversion on June 5th of your new address. This can be done by adding an auto-reply in your CampusCruiser account.

Q3: I have more than 2000 messages in my folder, how can I copy the rest of my email to Office 365?
Simply open a ticket with ITS to schedule migration of your remaining mail to Office 365.

Q4: Will I have access to my email in CampusCruiser after June 5th?
Yes, email in your CampusCruiser inbox prior to the migration can be found in the Archived Cruiser Email link under the My Cruiser dropdown. Email delivered after the migration will only be available in Office 365.

Q5: Will there be training for Faculty, Staff, and Students?
Currently you can login to Lynda.widener.edu and access online training from the Office 365 Basics playlist. Stay tuned for information about future in-person workshops.

Q6: How will I get to my classes after June 5th?
At this time only your email is changing. Access to classes will stay the same.

Q7: Will I be able to email from my class?
Yes, the email will be sent to everyone’s @widener.edu address, but otherwise will work just like it does today.

LMS Update: Recorded Demo Links, Sandboxes, and Surveys

Links to recorded demos, active trial sandboxes, and surveys for your feedback.

DEMO RECORDINGS AND SURVEYS

It has been an exciting few weeks here in Teaching and Learning Technologies (TLT)! We have already had the live demos from two vendors with state-of-the-art LMS for Widener to consider. If you did not have a chance to attend the demos on the dates offered, you still have time to view the recordings and weigh in with your feedback.

Recording and survey links have been emailed to all faculty. Please let me know if you have not received that email.

Pick and choose any date. Please review BOTH choices and then complete the short survey for each one. We want to provide the absolute best option for teaching and learning, with the most comprehensive and efficient, yet elegant and easy-to-use platform as possible. We expect a final decision to be made in the next few weeks.

SANDBOXES & TEST KITCHENS

In addition to the recordings, we have arranged for you to have sandboxes in each LMS that allow you to login and really see what it is like to design and teach a class. Please do log in and test them out. I also encourage you to check out the additional learning and design resources available for both CANVAS and D2L at lynda.widener.edu.

Test Kitchen Dates

We are holding an open Test Kitchen on May 2nd and 3rd, 3:00-4:00 pm in ACN – HAL Lab (first floor). Bring your device or use a lab laptop to play in the sandbox together – we will be there to collect feedback and work with you in this discovery stage.


CANVAS Sandbox Link: ‘Need a CANVAS Account’

Click “Need a Canvas Account” on the login page to create their account. Then, click “Start a New Course” on the dashboard to start playing in Canvas.

Canvas Trial


D2L/Brightspace Sandbox Link: ‘Get Trial’

Fill in the information and submit for a 30 day trial and start playing in D2L/Brightspace.

d2l trial

If you have any questions, please do not hesitate to call (x1345) or email me jcaione@widener.edu.

Lynda.com: unlimited tech training for Widener

Thousands of video courses taught by technology, design, and business experts.

Starting immediately, ITS is providing all Widener students, faculty, and staff with access to Lynda.com, an online library that teaches the latest technical and professional skills through high-quality instructional videos. Lynda maintains a very large and up-to-date library of courses taught by experts in their fields. New titles are added every week.

tile_lyndalearning_logoCourses are broken up into bite-size chunks of a few minutes each. You can use Lynda whether you have five minutes or five hours. If you are trying to complete an entire course or playlist of courses, it automatically keeps track of your progress. But you will also find Lynda useful as a just-in-time knowledge base. If you’re stuck trying to figure out a feature in an application, search for it on Lynda. You may just get the answer you need to get back up and running quickly.

What’s there?

There are Lynda videos for every skill level. For beginners with an application, here are just a few of the relevant “Up and Running” and “Essentials” titles in the collection:

  • Microsoft Office 365
  • Adobe Creative Cloud (Photoshop, Illustrator, InDesign, Premiere, After Effects)
  • MacOS Sierra and Windows 10
  • SPSS
  • Mathematica
  • Final Cut Pro and ProTools
  • HTML5 and CSS

Beyond a deep collection of technology titles, there’s a host of professional development subjects on topics ranging from project management to social media marketing.

Get Started

Just visit lynda.widener.edu. Use your Widener login ID and password—the same ones you use for Office 365 or CampusCruiser. Try making a playlist of a few courses you’re interested in trying out later.

Learning Management System (LMS) Update

Project team plans demos and other chances to review potential new systems.

As mentioned in previous announcements, we have kicked off a project to select and implement a state-of-the-art LMS that will serve our current and future teaching and learning requirements. (The current LMS is the “academics and classes” portion of our CampusCruiser portal). Though the entire process will take at least 18 months to complete, we are working very hard to get through the identification, demonstration, and stakeholder involvement steps before the end of spring 2017 so that ITS can do the necessary technical work for launching. (For more information, see CIO Eric Behrens’ Big IT Projects post.)

We welcome you to review (and come back to) the information in the WU Community Docs (LMS 2017) shared documentation folder. In this initial stage, you will find the LMS project charter and the selection process background, and we will add more docs as we progress.

Things are looking good! We have been working very closely with Faculty Council TIRC and have been engaging in conversations all across campus. The demand is clear to us for an easy to use, powerful, reliable, and student-centered tool. Among many other things, it also must have a great mobile interface. There are dozens and dozens of LMS options; we have worked hard to narrow it down and are now pleased to offer our first two vendor open demos! They will last about 60 minutes and will include time for Q&A.

There are multiple ways to view the demos:

  1. We have booked the Freedom Theater for those that would like to join us in person
  2. We are making the VIRTUAL web-conferencing link available
  3. The vendors have agreed to record the demo and provide a link to the recording for those that were not available for the live sessions

Live Demo #1: CANVAS (Instructure) – Tuesday, April 18th, 3:00pm – https://instructure.webex.com/meet/doberg  Meeting #:807 138 723, Call-in toll-free (US/Canada) 1-877-668-4493


Live Demo #2: D2L/Brightspace – Wednesday, April 19th, 3:00pm –  https://d2l.zoom.us/j/682519235 iPhone one-tap (US Toll):  +14086380968,177710875# or +16465588656,177710875#


Short (online) surveys will be distributed after the demos in order to collect and. analyze feedback. If you have any questions, please do not hesitate to call (x1345) or email me jcaione@widener.edu.

Lynda.com: unlimited tech training for Widener

Thousands of video courses taught by technology, design, and business experts.

Starting immediately, ITS is providing all Widener students, faculty, and staff with access to Lynda.com, an online library that teaches the latest technical and professional skills through high-quality instructional videos. Lynda maintains a very large and up-to-date library of courses taught by experts in their fields. New titles are added every week.

tile_lyndalearning_logoCourses are broken up into bite-size chunks of a few minutes each. You can use Lynda whether you have five minutes or five hours. If you are trying to complete an entire course or playlist of courses, it automatically keeps track of your progress. But you will also find Lynda useful as a just-in-time knowledge base. If you’re stuck trying to figure out a feature in an application, search for it on Lynda. You may just get the answer you need to get back up and running quickly.

What’s there?

There are Lynda videos for every skill level. For beginners with an application, here are just a few of the relevant “Up and Running” and “Essentials” titles in the collection:

  • Microsoft Office 365
  • Adobe Creative Cloud (Photoshop, Illustrator, InDesign, Premiere, After Effects)
  • MacOS Sierra and Windows 10
  • SPSS
  • Mathematica
  • Final Cut Pro and ProTools
  • HTML5 and CSS

Beyond a deep collection of technology titles, there’s a host of professional development subjects on topics ranging from project management to social media marketing.

Get Started

Just visit lynda.widener.edu. Use your Widener login ID and password—the same ones you use for Office 365 or CampusCruiser. Try making a playlist of a few courses you’re interested in trying out later.

Office 365 Email Migration

Migrating student, office, and remaining faculty/staff accounts in CampusCruiser to a single email solution, Office 365 (a.k.a. WUmail).

Office365_logo_orangeOne of the biggest problems with University communications has been caused by having two email solutions. This dual email solution continues to cause confusion among our clients, especially our students and the faculty who communicate with them.

After the migration, when you log into Campus Cruiser and select email you will automatically be signed into Office 365. The Cruiser LMS, Offices, Committees, and Web Advisor will still be available.

There are several additional benefits for students, faculty and staff, as each of us will also receive licenses for Microsoft Office suite on up to five personal devices, one terabyte of OneDrive disk space, mobile access for all devices, and many other applications.

Documentation

Resources

Goal

The project team will guide the university to a single email solution. This process will include changing the Campus Cruiser authentication to the Widener single sign-on (SSO) page. This implementation will allow us to bring all Widener students into Office 365. 

Client Benefits

  • Single email solution—and address—for all
  • Outlook calendars to make scheduling meetings easier
  • Office 2016 licenses for up to 5 devices. (Sorry, alumni accounts are excluded from this benefit due to Microsoft license agreement limitations.)
  • One terabyte of OneDrive space
  • 50GB email quota
  • Mobile access to all platforms and devices
  • Significant cost savings to the university

Timeline

The project will first integrate our new Single Sign-On (SSO) with Campus Cruiser. Thereafter we will begin to create student accounts in Office 365.

March – Project announcement. (That’s this post.) ITS will begin to synchronize all Campus Cruiser accounts with our campus directory server. 

April – Any employee can request to be migrated from CampusCruiser to Office 365 prior to June 5th by contacting the Help Desk for your campus. This includes email, calendar and contacts. Personal email lists will need to be re-created in Office 365.

May – Reminder emails will be sent out with a list of tasks that we will ask all CampusCruiser mail users to perform prior to June 2nd.

June 2 – June 5 ITS and Campus Cruiser will migrate all accounts to @widener.edu and forward any email that is received as @mail.widener.edu. Students will begin using Office 365 on June 5th.  Other than an intermittent outage on Sunday afternoon June 4th, no other outage is expected.

info Employee accounts that do not forward as of February 1, 2017 will have their email migrated to Office 365. This is limited to a maximum of 2000 messages per folder.

  • Students that would like to migrate their email will be provided instructions on how to connect their Campus Cruiser and WUmail accounts.
  • All email addresses in Colleague, Active Directory, and Campus Cruiser’s Directory will be updated to reflect @widener.edu.
  • All system distribution lists will be changed to reflect the new email addresses ending in @widener.edu.
  • The personal forwarding option will be removed from Campus Cruiser. Clients that forward email to an external account will need to setup forwarding in Office 365 starting June 5th.

June 2017 – May 2018 – An ‘Archived Cruiser Email’ link will be provided in Campus Cruiser under the MyCruiser tab, available through May 2018.

All employees and students that used CampusCruiser email as their primary email account will be asked to remind their contacts to update their address book with the new email address to loginID@widener.edu. The @mail.widener.edu server will no longer receive/forward email messages as of May 31, 2018.

Feedback

Should you have questions or concerns please contact or schedule to meet with us by email to ccmigration@widener.edu. Thank you for your patience while ITS brings you new services that we expect to enhance our institutional effectiveness.
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