Big IT projects getting under way

The most frequent question I’m asked is “What is going to happen with Campus Cruiser?” After talking with many members of the community about your needs, it’s time to share where things stand.

Three projects in one

Campus Cruiser is really three products in one: an email system, a learning management system (LMS), and a portal for internal collaboration and administration. Consequently, ITS and its many campus partners are actually preparing to undertake three major projects:

  • Complete the transition to Office 365, including email migration, for all students and remaining faculty/staff. (~6 months)
  • Identify and implement a state-of-the-art LMS. (~18 months)
  • Identify and implement tools to facilitate internal collaboration and provide access to online administrative resources. (18-24 months)

Make no mistake: this is a huge undertaking that will touch every member of our community. But the outcome will be worth it: streamlined technology platforms that truly match the needs of a dynamic campus environment.

Where do we start?

For now, we’re focusing on the first two pieces: full migration to Office 365 and implementing a new LMS. The portal question is very important, but will be much easier to sort out after we’ve addressed the other two.

Office 365

It will be advantageous to all be on the same email, calendar, and productivity software. Going forward, we’ll all have Outlook calendars to schedule appointments with each other. Faculty and staff will finally have a single email address. And we’re excited to provide all of our students with free access to the Office productivity tools like Word, Excel, PowerPoint, OneNote, and OneDrive.

We know this is a big undertaking, but we are committed to helping our community migrate their email and get running quickly on Office 365. Our project team, led by Chris Smith, has developed a migration plan for all of us to start next academic year on the same system. Chris will be sending out more information to the community next week to share additional details about the plan.

A new LMS

There is an appetite on campus for a learning management system with improved features, a more elegant interface, and superior mobile device support.

With substantial support and guidance from the TIRC Committee, Joanne Caione-Keating is ramping up an interdepartmental project team to conduct a quick, but careful review of the current leading platforms. We expect the selection to be completed before commencement, and for early adopters to be able to begin learning and working in the new LMS this summer. Over the following semesters, we will work with faculty to support the migration of their courses and help them learn the new system.

Through their TIRC representatives, many faculty have already indicated their interest in the selection process. In addition to multiple, by-invitation sessions, there will be opportunities for any interested faculty, staff, or students to see demonstrations of finalist products and provide input. We will also be supporting “sandbox” environments of the top products for any faculty who want to experiment with the systems hands-on. We are committed to making the selection process transparent, faculty-driven, and learner-centered.

Joanne will make announcements about the project plan and evaluation schedule in the next week.

About change

These are big projects with ambitious timelines. But in my first months as CIO, it’s been clear that a lot of campus processes and pedagogical developments have been in a holding pattern while the University community awaited clear signals about our path forward. We hope you agree with us in ITS that implementing and supporting state-of-the-art digital platforms is a strategic investment in our institutional effectiveness. I, for one, can’t wait to see how much better off we’ll be once these projects are done.

All of us involved are aware that changes like these place demands on your time and may occasionally be disruptive. We will do everything in our power to be considerate of impacts on you, but we also hope that we will continue to receive the support and encouragement that so many of you have already expressed. Technical support, training, and communications are core components of our project plans. If you have concerns as they get under way, please do not hesitate to contact Chris, Joanne, or me.

Office 365 Community Email FAQs

This FAQ has been written for our entire Widener community.

Q. Do I need to have a client (software or app) installed to use WUmail/Office 365 ?
A. No, there is a web version available.

Q. Will any email be lost during the migration process?
A. No, it will only be delayed during the migration process.

Q. Will I be able to forward my email to another email address?
A. Yes, you have the ability to forward your email to another email address.

Q. Will the current forward in my WUmail/Office 365account be transitioned?
A. Yes, all email sent to your CampusCruiser email address will be forwarded to your Office365_logo_blue account.

Q. Will the current forward to another email address be transitioned?
A. No, you will need to re-setup any forwarding.

Q. Will SPAM filtering be handled?
A. Yes, Office 365 includes anti-spam, anti-virus and anti-malware features.

Q. Will I still have ability to setup automatic replies (out of office) that I had in CampusCruiser?
A. Yes, Office 365 has an automatic reply feature.

Q. Can I still share calendars?
A. Yes, you will be able to share calendars within the Widener community.

Q. Can my personal groups and lists be migrated from CampusCruiser to Office 365 ?
A. No, groups and lists will need to be recreated.

Q. Is special software or application required for use on my mobile device?
A. No, you can use the standard email and contacts applications available on Android, Apple and Windows smartphones and tablets.  If you choose not to use your device’s standard email application, you can download Microsoft Outlook from the app store for you device.

Q. Will I need to reset the password in my device when I change my Novell password?
A. Yes, you must change your email password on your mobile device just as you currently do for Outlook or any other software you use to access WUmail.


If your question or concern has not been addressed in this FAQ send us your question at ccmigration@widener.edu or submit your question through the form below.

Office 365 Faculty & Staff Email FAQs

This FAQ has been written for our faculty and staff audience.

Q. Will my CampusCruiser email be moved to WUmail /  Office365_logo_black ?
A. As of February 2017:
If you were not forwarding your CampusCruiser email, your Cruiser email (2000 emails per folder) will be migrated to WUmail / Office365_logo_blue for you.
If you do forward your CampusCruiser email, it will not be migrated to WUmail / Office365_logo_blue

Q. How will I access CampusCruiser email after June 5th?
A. After June 5th, CampusCruiser email will no longer exist.  You will still be able to access an archive of your email (Archived Cruiser Email). 

Q. How will I access my Archived Cruiser Email after June 5th? 
A. Log into CampusCruiser, hover over MyCruiser in the  menu bar and choose Archived Cruiser Email.

Q. What does the ad0\ mean before my login ID?
A. This is part of the sign-in configuration; it is automatically added when logging in.  You only need to enter your Login ID.

Q. Will I continue to login to CampusCruiser?
A. Yes, but you log into CampusCruiser via the Widener Sign in page.  Once logged in, you will be sent back to CampusCruiser.

Q. What is the Widener Sign In Page?
A. This is the page where you will log into CampusCruiser as well as Office365_logo_blue and Zoom.  The Widener Sign In page will be the primary “single sign-on” page as ITS adds features and resources.

Q. Will my CampusCruiser email still forward to my Gmail account after June 5th?
A. No, your CampusCruiser email will now be forwarded to your Office365_logo_blue account.  To forward to a 3rd party email account (Gmail, Yahoo, etc), you will need to reconfigure your Office365_logo_blue settings.

Q. Will my personal calendar and contacts from CampusCruiser be migrated to WUmail / Office365_logo_black ?
A. The calendar and contacts will not be migrated during the migration process.  Documentation is provided on the ITS news blog to export your calendar and contacts out of CampusCruiser and into WUmail / Office365_logo_blue.

Q. Will my shared calendar in CampusCruiser be migrated to WUmail / Office365_logo_black ?
A. No calendars will be migrated to WUmail / Office365_logo_blue.  Shared calendars can be exported and imported into WUmail / Office365_logo_blue the same way as your personal calendar.  Documentation is provided on the ITS news blog to export your calendar out of CampusCruiser and into WUmail / Office365_logo_blue.

Q. Why are we changing CampusCruiser email?
A. So that students, faculty and staff are all using one email system.  Also, eliminating the confusion due to multiple email systems, and a significant cost savings to the university.

Q. Are accounts with Emeritus status also moving to WUmail / Office365_logo_black ?
A. Yes, Emeritus client accounts will be migrated to WUmail / Office365_logo_blue.

Q. When will my @mail.widener.edu address stop working ?
A. May 2018.


If your question or concern has not been addressed in this FAQ send us your question at ccmigration@widener.edu or submit your question through the form below.

Office 365 Student Email FAQs

This FAQ has been written for our student audience.

Q. Do I lose Student Planning? 
A. No, the only part of CampusCruiser changing is the email module.

Q. Can I access Office 365 from my phone?
A. Yes, you can either use your device’s native email app or download the Microsoft Outlook app on any mobile device.

Q. What is Office 365? 
A. Office 365 is a suite of software that includes Microsoft Office 2016 online, 1TB of storage in OneDrive, 50GB of email space, and 5 licenses of Office 2016 to install on your personal computer(s).

Q. What email functions will change from CampusCruiser to Office 365?
A. Most important will be access to your email, calendar, and contacts from your phone.  The Sign In process will also be different.

Q. What is the difference between Office 365 and Outlook?
A.  Office 365 is a bundle of applications that includes Outlook for email. Outlook online is a ‘lite’ version of Outlook (the desktop client). Other applications in Office 365 include Word, Excel, Powerpoint, OneNote, OneDrive, and others.

Q. Can I forward my new WUmail email to my GMail account, since I already use the GMail app?
A.  Yes.  Instructions will be available shortly.

Q. How can I forward my CampusCruiser email to Office 365?
A. Your email will automatically be forwarded to Office 365 on June 5th.

Q. What happens to my old CampusCruiser email after June 5th?
A. Email in CampusCruiser before June 5th will be archived.  See the video “How To View My Campuscruiser Email Archive” for instructions.  The archive will be available until May 31st, 2018.

Q. What is ‘Archived Cruiser Email?
A. Archived email is a copy of your CampusCruiser email before June 5th.  You cannot receive email in Archived Email, but you can forward email.

Q.  How will I access my archived Cruiser email after June 5th?
A. Log into CampusCruiser, hover over MyCruiser in the menu bar and choose Archived Cruiser Email.

Q. Will I still be able to access my classes through CampusCruiser?
A. Yes. For now, the parts of CampusCruiser that are changing are the login process and email module. Next year, classes will undergo a process of conversion to a new learning management system for courses.

Q. When will my @mail.widener.edu address stop working ?
A. May 2018.


If your question or concern has not been addressed in this FAQ send us your question at ccmigration@widener.edu or submit your question through the form below.

Introducing Zoom web conferencing

Over the past few years, there has been a boom in demand for web conferencing services (such as Adobe Connect, Skype, WebEx, and GoToMeeting). While these tools are handy, we haven’t always been satisfied with their quality or ease of use.

As of February 2017, all Widener faculty, staff, and students have a basic Zoom account— just go to http://widener.zoom.us. Sign in with your Widener University username and password.

With your Zoom basic account, you can have a one-to-one meeting with anybody for an unlimited amount of time. You can also create class sessions or meetings for 3-50 people, but they will be limited to 40 minutes. Regardless of length, you can record and download a video file of any session.

I’m interested! Now what do I do?

Log into the basic Zoom account to try it out. Faculty and staff who want to use Zoom for classes or meetings of 3-50 people can contact the help desk (itshelp@widener.edu, x1047). We can upgrade your basic account to a pro account, which has no session time limits. All you have to do is ask us!

If you are interested in more in-depth ZOOM training or have questions about using the platform for teaching, please feel free to contact TLT Classroom Support (x4090)

Why Zoom?

You may be surprised how easy it is to start up a meeting. All you need to know are your participants’ email addresses. They can access a meeting from nearly any computer or mobile device. (Obviously, they need a camera to be seen, but you can have a mix of users who have cameras and those who don’t.)

One of the big advantages of Zoom is that your participants do not need to have a Zoom account. They only need to be able to do a quick download of the software, which they’re assisted with when they receive your invitation.

Zoom is a great way to carry on synchronous online classes, or to include colleagues in meetings when they’re at a remote location. It’s also a great way to reduce the costs and the environmental impacts of some travel.

Office365 Email Video Guides

Overview

Office365 Overview https://youtu.be/I5GiZ1eIU3k (8m:19s)

Email

Office365: Email Part1 https://youtu.be/BAQ-Z67f9FQ (15m:35s)
Office365: Email Part2 https://youtu.be/UVMbtMi-nb8 (14m:52s)
Office365: Email Part3 https://youtu.be/tXrd-5m69E8 (19m:31s)

Contacts

Office365: Contacts Part1 https://youtu.be/rfMzt755_3s (13m:26s)
Office365: Contacts Part2 https://youtu.be/7NOuhn93DSk (13m:37s)

Calendar

Office365: Calendar Part1 https://youtu.be/WSbkQcnvb64 (5m:46s)
Office365: Calendar Part2 https://youtu.be/1Wqhec2JhCI (16m:09s)
Office365: Calendar Part3 https://youtu.be/Zd2xsTR6WAA (6m:27s)

OneDrive

Office365: OneDrive Part1 https://youtu.be/Yg8925yXBKM (11m:07s)
Office365: OneDrive Part2 https://youtu.be/q0HUJxB8lWM (11m:23s)
Office365: OneDrive Part3 https://youtu.be/PXOVSJqBPr0 (8m:25s)

Tasks

Office365: Tasks https://youtu.be/wQelk-uqKt4 (14m:55s)