Connect and Collaborate
Welcome to Microsoft Teams

It is inevitable that technology will change, sometimes faster than we can keep up with and sometimes not fast enough!

At some point, you may have heard ITS staff mention that GroupWise messenger (aka Novell messenger) would be retiring. On July 31st, GroupWise messenger will end its long reign and pass the crown to a new resource in our growing Office 365 arsenal – Microsoft Teams. Whether or not you currently use GroupWise messenger, we are excited for you to see the Teams application and learn how it can work for you! While Microsoft Teams has a multitude of functions, we will only focus on its chat feature during the initial roll out. ITS already scheduled some training dates so you can come learn more about Teams and how to use it. If you would like to register for training, please click here and choose the session that works best for you.

In addition to providing training, we have compiled an initial FAQ below; this FAQ will grow as more questions arise. We highly recommend subscribing to this blog to receive notifications when new information posts.

If you have a question or concern that is not addressed in the FAQ, please email the Client Success Team at itscs@widener.edu.

 

FAQ’s

Q:  Why are we moving from GroupWise to Teams? 

A:As you may have heard, we are moving away from Novell and the physical server maintenance it requires. Thus, moving towards the cloud-based chat option that Office 365 offers.

 
Q:  Why are we moving to Teams instead of Skype for Business? 

A:Skype for business is at its end of life, therefore we need to move to a more sustainable solution.

Q:  Can I access my saved GroupWise message history?

A:Yes, but only before July 31. You will be able to access your saved message history, provided you have that function enabled.

Q:  Can I export my contact list out of GroupWise messenger

A:No. You are not able to export contact lists out of GroupWise.

Q:  Can I edit names? 

A:No, but you can hover your cursor over a name to see their contact information, you can chat, email or call them through the internet (with or without video).

 Q:  How do we create a Team?  

A:Although the ability to create a team is enabled, we are requesting that you do not create any Teams at this time. If you need a Team created, please open a quick ticket and ITS will assist you in the creation. http://quickticket.widener.edu/

Q:  Will anyone be able to see my status? 

A:Yes. Others will be able to tell if you are available, busy or in a meeting by looking at the icon by your name. Know that this same information has always been available through the Outlook scheduling assistant in your calendar.

Q:  Can you import your contacts into Teams? 

A:No. The applications are from two separate providers, there is no ability to import contact from GroupWise into Teams. However, if you have contacts in Skype they will transfer over to Teams.

Q:  How do I chat with my colleagues? 

A:Choose the chat option from the menu on the left margin, then type the contacts name in the command bar, once their name appears select it and you can start your conversation with them.

Q:  How do I create a chat including multiple colleagues? 

A:Choose the chat option from the menu on the left margin, then select the icon at the top of the page next to the command bar that looks like a pen and paper, this will allow you to select multiple contacts to have a conversation with.

Q:  Can I block from receiving chats from another colleague? 

A:No, but there is an option to mute them and hide them. This selection is found by clicking on the ellipsis (three dots) next to the contact name. This brings up more options. If you use this feature, you can change the option by searching the contact, select the ellipsis and then change the setting back.

 

 

Extra! Extra! myWidener is here! Search. Click. Done.

Today we officially say goodbye to CampusCruiser and move on to myWidener. We hope you agree that the new site makes it easier to find what you need quickly.

MyWidener treats every resource you access as a task, whether it’s a link to a web form, site, or app. While we organized those tasks into logical groupings, like “Library Resources” or “Employee Services,” the most powerful way to use myWidener is simply search for the specific task you’re looking for. Wondering what’s on the menu at the Pride Cafe? Just search for “menu.” Once you’ve found a task you use regularly, click or touch the star in the task’s button. It’ll be added to your favorites, which show up at the top of your window every time you log in.

We wanted to thank our university colleagues for their support through all of the long hours with helping us build out these new sites. Just a little fun info we wanted to share, the following has been built out for myWidener:

  • 187 tasks in 32 task centers
  • 44 public office web sites
  • 20 internal SharePoint web sites

Have a question? Please email us at cruisercloseout@widener.edu. If you have feedback on myWidener, please send us a note by selecting the feedback option under your name (or the hamburger icon on your mobile device), then select “Send Feedback.” We welcome your questions, feedback and support.

5 things you should be doing for the CampusCruiser closeout

Here are the top 5 things you REALLY need to do if you haven’t already:

  1. Download all your data within CampusCruiser.

We have no guarantee that CampusCruiser will be available until March 15th, and even if it is, there is very limited support.  Therefore, we are directing everyone to download their data as soon as possible if you haven’t done so yet.

  1. Move your office data to a Group in Office 365.

Do you currently have an office within CampusCruiser that is only for use by internal students, staff, and faculty of Widener?  If so, you can create an Office 365 group for your office. For assistance with creating the group, please contact the helpdesk by opening a quick ticket. http://quickticket.widener.edu and select “Microsoft Group Creation” from the dropdown.

Also, don’t forget to extract your memberships list out of your offices!

  1. Remove all mail.widener.edu accounts from your contact lists.

We recommend when sending an email to check the address of the person you are sending the message to.  If it shows that it is a mail.widener.edu account, please click on the black X to delete that account for your contact. If you are unsure, please contact the helpdesk for assistance.

  1. Sign up for e2campus alerts.

Remember to sign up for the e2campus alerts.  Please go to the Omnilert page and register.  Click here to register for the e2campus alerts

  1. Subscribe to the blog.

We highly recommend subscribing to this blog to receive notifications when new information is posted.


Do you have a question or concern?  Please send an email to cruisercloseout@widener.edu for further assistance.