Office 365 Faculty & Staff Email FAQs

This FAQ has been written for our faculty and staff audience.

Q. Will my CampusCruiser email be moved to WUmail /  Office365_logo_black ?
A. As of February 2017:
If you were not forwarding your CampusCruiser email, your Cruiser email (2000 emails per folder) will be migrated to WUmail / Office365_logo_blue for you.
If you do forward your CampusCruiser email, it will not be migrated to WUmail / Office365_logo_blue

Q. How will I access CampusCruiser email after June 5th?
A. After June 5th, CampusCruiser email will no longer exist.  You will still be able to access an archive of your email (Archived Cruiser Email). 

Q. How will I access my Archived Cruiser Email after June 5th? 
A. Log into CampusCruiser, hover over MyCruiser in the  menu bar and choose Archived Cruiser Email.

Q. What does the ad0\ mean before my login ID?
A. This is part of the sign-in configuration; it is automatically added when logging in.  You only need to enter your Login ID.

Q. Will I continue to login to CampusCruiser?
A. Yes, but you log into CampusCruiser via the Widener Sign in page.  Once logged in, you will be sent back to CampusCruiser.

Q. What is the Widener Sign In Page?
A. This is the page where you will log into CampusCruiser as well as Office365_logo_blue and Zoom.  The Widener Sign In page will be the primary “single sign-on” page as ITS adds features and resources.

Q. Will my CampusCruiser email still forward to my Gmail account after June 5th?
A. No, your CampusCruiser email will now be forwarded to your Office365_logo_blue account.  To forward to a 3rd party email account (Gmail, Yahoo, etc), you will need to reconfigure your Office365_logo_blue settings.

Q. Will my personal calendar and contacts from CampusCruiser be migrated to WUmail / Office365_logo_black ?
A. The calendar and contacts will not be migrated during the migration process.  Documentation is provided on the ITS news blog to export your calendar and contacts out of CampusCruiser and into WUmail / Office365_logo_blue.

Q. Will my shared calendar in CampusCruiser be migrated to WUmail / Office365_logo_black ?
A. No calendars will be migrated to WUmail / Office365_logo_blue.  Shared calendars can be exported and imported into WUmail / Office365_logo_blue the same way as your personal calendar.  Documentation is provided on the ITS news blog to export your calendar out of CampusCruiser and into WUmail / Office365_logo_blue.

Q. Why are we changing CampusCruiser email?
A. So that students, faculty and staff are all using one email system.  Also, eliminating the confusion due to multiple email systems, and a significant cost savings to the university.

Q. Are accounts with Emeritus status also moving to WUmail / Office365_logo_black ?
A. Yes, Emeritus client accounts will be migrated to WUmail / Office365_logo_blue.

Q. When will my @mail.widener.edu address stop working ?
A. May 2018.


If your question or concern has not been addressed in this FAQ send us your question at ccmigration@widener.edu or submit your question through the form below.

Office 365 Student Email FAQs

This FAQ has been written for our student audience.

Q. Do I lose Student Planning? 
A. No, the only part of CampusCruiser changing is the email module.

Q. Can I access Office 365 from my phone?
A. Yes, you can either use your device’s native email app or download the Microsoft Outlook app on any mobile device.

Q. What is Office 365? 
A. Office 365 is a suite of software that includes Microsoft Office 2016 online, 1TB of storage in OneDrive, 50GB of email space, and 5 licenses of Office 2016 to install on your personal computer(s).

Q. What email functions will change from CampusCruiser to Office 365?
A. Most important will be access to your email, calendar, and contacts from your phone.  The Sign In process will also be different.

Q. What is the difference between Office 365 and Outlook?
A.  Office 365 is a bundle of applications that includes Outlook for email. Outlook online is a ‘lite’ version of Outlook (the desktop client). Other applications in Office 365 include Word, Excel, Powerpoint, OneNote, OneDrive, and others.

Q. Can I forward my new WUmail email to my GMail account, since I already use the GMail app?
A.  Yes.  Instructions will be available shortly.

Q. How can I forward my CampusCruiser email to Office 365?
A. Your email will automatically be forwarded to Office 365 on June 5th.

Q. What happens to my old CampusCruiser email after June 5th?
A. Email in CampusCruiser before June 5th will be archived.  See the video “How To View My Campuscruiser Email Archive” for instructions.  The archive will be available until May 31st, 2018.

Q. What is ‘Archived Cruiser Email?
A. Archived email is a copy of your CampusCruiser email before June 5th.  You cannot receive email in Archived Email, but you can forward email.

Q.  How will I access my archived Cruiser email after June 5th?
A. Log into CampusCruiser, hover over MyCruiser in the menu bar and choose Archived Cruiser Email.

Q. Will I still be able to access my classes through CampusCruiser?
A. Yes. For now, the parts of CampusCruiser that are changing are the login process and email module. Next year, classes will undergo a process of conversion to a new learning management system for courses.

Q. When will my @mail.widener.edu address stop working ?
A. May 2018.


If your question or concern has not been addressed in this FAQ send us your question at ccmigration@widener.edu or submit your question through the form below.

Introducing Zoom web conferencing

Over the past few years, there has been a boom in demand for web conferencing services (such as Adobe Connect, Skype, WebEx, and GoToMeeting). While these tools are handy, we haven’t always been satisfied with their quality or ease of use.

As of February 2017, all Widener faculty, staff, and students have a basic Zoom account— just go to http://widener.zoom.us. Sign in with your Widener University username and password.

With your Zoom basic account, you can have a one-to-one meeting with anybody for an unlimited amount of time. You can also create class sessions or meetings for 3-50 people, but they will be limited to 40 minutes. Regardless of length, you can record and download a video file of any session.

I’m interested! Now what do I do?

Log into the basic Zoom account to try it out. Faculty and staff who want to use Zoom for classes or meetings of 3-50 people can contact the help desk (itshelp@widener.edu, x1047). We can upgrade your basic account to a pro account, which has no session time limits. All you have to do is ask us!

If you are interested in more in-depth ZOOM training or have questions about using the platform for teaching, please feel free to contact TLT Classroom Support (x4090)

Why Zoom?

You may be surprised how easy it is to start up a meeting. All you need to know are your participants’ email addresses. They can access a meeting from nearly any computer or mobile device. (Obviously, they need a camera to be seen, but you can have a mix of users who have cameras and those who don’t.)

One of the big advantages of Zoom is that your participants do not need to have a Zoom account. They only need to be able to do a quick download of the software, which they’re assisted with when they receive your invitation.

Zoom is a great way to carry on synchronous online classes, or to include colleagues in meetings when they’re at a remote location. It’s also a great way to reduce the costs and the environmental impacts of some travel.

Office365 Email Video Guides

Overview

Office365 Overview https://youtu.be/I5GiZ1eIU3k (8m:19s)

Email

Office365: Email Part1 https://youtu.be/BAQ-Z67f9FQ (15m:35s)
Office365: Email Part2 https://youtu.be/UVMbtMi-nb8 (14m:52s)
Office365: Email Part3 https://youtu.be/tXrd-5m69E8 (19m:31s)

Contacts

Office365: Contacts Part1 https://youtu.be/rfMzt755_3s (13m:26s)
Office365: Contacts Part2 https://youtu.be/7NOuhn93DSk (13m:37s)

Calendar

Office365: Calendar Part1 https://youtu.be/WSbkQcnvb64 (5m:46s)
Office365: Calendar Part2 https://youtu.be/1Wqhec2JhCI (16m:09s)
Office365: Calendar Part3 https://youtu.be/Zd2xsTR6WAA (6m:27s)

OneDrive

Office365: OneDrive Part1 https://youtu.be/Yg8925yXBKM (11m:07s)
Office365: OneDrive Part2 https://youtu.be/q0HUJxB8lWM (11m:23s)
Office365: OneDrive Part3 https://youtu.be/PXOVSJqBPr0 (8m:25s)

Tasks

Office365: Tasks https://youtu.be/wQelk-uqKt4 (14m:55s)