Office 365 Student Email FAQs

This FAQ has been written for our student audience.

Q. Do I lose Student Planning? 
A. No, the only part of CampusCruiser changing is the email module.

Q. Can I access Office 365 from my phone?
A. Yes, you can either use your device’s native email app or download the Microsoft Outlook app on any mobile device.

Q. What is Office 365? 
A. Office 365 is a suite of software that includes Microsoft Office 2016 online, 1TB of storage in OneDrive, 50GB of email space, and 5 licenses of Office 2016 to install on your personal computer(s).

Q. What email functions will change from CampusCruiser to Office 365?
A. Most important will be access to your email, calendar, and contacts from your phone.  The Sign In process will also be different.

Q. What is the difference between Office 365 and Outlook?
A.  Office 365 is a bundle of applications that includes Outlook for email. Outlook online is a ‘lite’ version of Outlook (the desktop client). Other applications in Office 365 include Word, Excel, Powerpoint, OneNote, OneDrive, and others.

Q. Can I forward my new WUmail email to my GMail account, since I already use the GMail app?
A.  Yes.  Instructions will be available shortly.

Q. How can I forward my CampusCruiser email to Office 365?
A. Your email will automatically be forwarded to Office 365 on June 5th.

Q. What happens to my old CampusCruiser email after June 5th?
A. Email in CampusCruiser before June 5th will be archived.  See the video “How To View My Campuscruiser Email Archive” for instructions.  The archive will be available until May 31st, 2018.

Q. What is ‘Archived Cruiser Email?
A. Archived email is a copy of your CampusCruiser email before June 5th.  You cannot receive email in Archived Email, but you can forward email.

Q.  How will I access my archived Cruiser email after June 5th?
A. Log into CampusCruiser, hover over MyCruiser in the menu bar and choose Archived Cruiser Email.

Q. Will I still be able to access my classes through CampusCruiser?
A. Yes. For now, the parts of CampusCruiser that are changing are the login process and email module. Next year, classes will undergo a process of conversion to a new learning management system for courses.

Q. When will my @mail.widener.edu address stop working ?
A. May 2018.


If your question or concern has not been addressed in this FAQ send us your question at ccmigration@widener.edu or submit your question through the form below.