Faculty – Bridge Week – Cruiser Migration- Office365 Workshops

For those faculty who were unable to attend the Office 365 workshops during bridge week in May, below are the powerpoint and recorded zoom sessions from each workshop.  We hope these resources will help you with the Campus Cruiser email migration and assist with other advanced topics of Office 365.

Day 1: Cruiser Migration – Getting started with Office 365
Presentation Outline: Day1-CruiserMigration-Getting-Started-with-Office365

Day 2: Cruiser Migration – Getting more out of Office 365
Presentation Outline: Day2-CruiserMigration-Getting-More-Out-of-Office365

Three Great Links You Should Know:

http://itsnews.widener.edu   ITS blog site where projects and other timely information is posted to keep you informed.
http://lynda.widener.edu      Free on-line video training to learn more about Office365 and other technical topics.
http://quickticket.widener.edu   Open a HelpDesk ticket without logging into CampusCruiser

CampusCruiser Email Cutover to Office 365 is Complete

We are excited and happy to report the cutover of CampusCruiser email to Office 365 is complete. If you’re a student, we hope this post will help clarify a few things about working with your new account.

To view your previous messages, go to “Archived Cruiser Email” (This link will only be available until December 31, 2017).  If you want to move these messages to your Office 365 account you can configure a connected account.

  • When logging into CampusCruiser you will be redirected to the “Widener Sign In” page.
  • After successfully signing in, you will be directed back to CampusCruiser.
  • Hover over MyCruiser in the menu bar and choose “Archived Cruiser Email”.  This will display your inbox as it was on June 4th.

Starting June 5th, your email address is now your LoginID@widener.edu. Please remember to update your contacts and website accounts (banking, Amazon, iCloud, etc.) with your new email address. We also suggest you add an auto-reply to your account to let your contacts know your email has changed. Instructions to add an auto-reply: https://widenerits.files.wordpress.com/2017/03/campuscruiser_add_autoreply.pdf.

There are a number of optional things that you may want to do now, such as:

  • Set up your mobile device for Office 365/WUmail.
  • Set up a connected account to import your Cruiser email.
  • Download Office 2016 Suite (PC or Mac).
  • Create a Read-Only archive of your CampusCruiser Email Account.
  • Export and Import your contacts into Office 365/WUmail.
  • Export and Import your Calendar into Office 365/WUmail.

Documentation for all of these tasks is online at https://itsnews.widener.edu/2017/03/30/office365emailmigration/ – StudentView1357-06072017

Finally, we recommend the Lynda.com video playlist called Office 365 Basics. Viewing this training at https://lynda.widener.edu will help make your transition as smooth as possible.

Should you have any questions or concerns please contact the helpdesk for your campus or call 610-499-1047.

Cruiser Email Migration: Top Trending Questions

Q1: Will my @mail.widener.edu email still be delivered after June 5th?
Yes, your @mail.widener.edu will be forwarded to your @widener.edu address.

Q2: When will my @mail.widener.edu account stop receiving email?
Email sent to @mail.widener.edu will be forwarded through at least May 2018. ITS suggests that you inform your contacts soon after the conversion on June 5th of your new address. This can be done by adding an auto-reply in your CampusCruiser account.

Q3: I have more than 2000 messages in my folder, how can I copy the rest of my email to Office 365?
Simply open a ticket with ITS to schedule migration of your remaining mail to Office 365.

Q4: Will I have access to my email in CampusCruiser after June 5th?
Yes, email in your CampusCruiser inbox prior to the migration can be found in the Archived Cruiser Email link under the My Cruiser dropdown. Email delivered after the migration will only be available in Office 365.

Q5: Will there be training for Faculty, Staff, and Students?
Currently you can login to Lynda.widener.edu and access online training from the Office 365 Basics playlist. Stay tuned for information about future in-person workshops.

Q6: How will I get to my classes after June 5th?
At this time only your email is changing. Access to classes will stay the same.

Q7: Will I be able to email from my class?
Yes, the email will be sent to everyone’s @widener.edu address, but otherwise will work just like it does today.

Office 365 Email Migration

Migrating student, office, and remaining faculty/staff accounts in CampusCruiser to a single email solution, Office 365 (a.k.a. WUmail).

Office365_logo_orangeOne of the biggest problems with University communications has been caused by having two email solutions. This dual email solution continues to cause confusion among our clients, especially our students and the faculty who communicate with them.

After the migration, when you log into Campus Cruiser and select email you will automatically be signed into Office 365. The Cruiser LMS, Offices, Committees, and Web Advisor will still be available.

There are several additional benefits for students, faculty and staff, as each of us will also receive licenses for Microsoft Office suite on up to five personal devices, one terabyte of OneDrive disk space, mobile access for all devices, and many other applications.

Documentation

Resources

Goal

The project team will guide the university to a single email solution. This process will include changing the Campus Cruiser authentication to the Widener single sign-on (SSO) page. This implementation will allow us to bring all Widener students into Office 365. 

Client Benefits

  • Single email solution—and address—for all
  • Outlook calendars to make scheduling meetings easier
  • Office 2016 licenses for up to 5 devices. (Sorry, alumni accounts are excluded from this benefit due to Microsoft license agreement limitations.)
  • One terabyte of OneDrive space
  • 50GB email quota
  • Mobile access to all platforms and devices
  • Significant cost savings to the university

Timeline

The project will first integrate our new Single Sign-On (SSO) with Campus Cruiser. Thereafter we will begin to create student accounts in Office 365.

March – Project announcement. (That’s this post.) ITS will begin to synchronize all Campus Cruiser accounts with our campus directory server. 

April – Any employee can request to be migrated from CampusCruiser to Office 365 prior to June 5th by contacting the Help Desk for your campus. This includes email, calendar and contacts. Personal email lists will need to be re-created in Office 365.

May – Reminder emails will be sent out with a list of tasks that we will ask all CampusCruiser mail users to perform prior to June 2nd.

June 2 – June 5 ITS and Campus Cruiser will migrate all accounts to @widener.edu and forward any email that is received as @mail.widener.edu. Students will begin using Office 365 on June 5th.  Other than an intermittent outage on Sunday afternoon June 4th, no other outage is expected.

info Employee accounts that do not forward as of February 1, 2017 will have their email migrated to Office 365. This is limited to a maximum of 2000 messages per folder.

  • Students that would like to migrate their email will be provided instructions on how to connect their Campus Cruiser and WUmail accounts.
  • All email addresses in Colleague, Active Directory, and Campus Cruiser’s Directory will be updated to reflect @widener.edu.
  • All system distribution lists will be changed to reflect the new email addresses ending in @widener.edu.
  • The personal forwarding option will be removed from Campus Cruiser. Clients that forward email to an external account will need to setup forwarding in Office 365 starting June 5th.

June 2017 – May 2018 – An ‘Archived Cruiser Email’ link will be provided in Campus Cruiser under the MyCruiser tab, available through May 2018.

All employees and students that used CampusCruiser email as their primary email account will be asked to remind their contacts to update their address book with the new email address to loginID@widener.edu. The @mail.widener.edu server will no longer receive/forward email messages as of May 31, 2018.

Feedback

Should you have questions or concerns please contact or schedule to meet with us by email to ccmigration@widener.edu. Thank you for your patience while ITS brings you new services that we expect to enhance our institutional effectiveness.
Continue reading “Office 365 Email Migration”

Office 365 Community Email FAQs

This FAQ has been written for our entire Widener community.

Q. Do I need to have a client (software or app) installed to use WUmail/Office 365 ?
A. No, there is a web version available.

Q. Will any email be lost during the migration process?
A. No, it will only be delayed during the migration process.

Q. Will I be able to forward my email to another email address?
A. Yes, you have the ability to forward your email to another email address.

Q. Will the current forward in my WUmail/Office 365account be transitioned?
A. Yes, all email sent to your CampusCruiser email address will be forwarded to your Office365_logo_blue account.

Q. Will the current forward to another email address be transitioned?
A. No, you will need to re-setup any forwarding.

Q. Will SPAM filtering be handled?
A. Yes, Office 365 includes anti-spam, anti-virus and anti-malware features.

Q. Will I still have ability to setup automatic replies (out of office) that I had in CampusCruiser?
A. Yes, Office 365 has an automatic reply feature.

Q. Can I still share calendars?
A. Yes, you will be able to share calendars within the Widener community.

Q. Can my personal groups and lists be migrated from CampusCruiser to Office 365 ?
A. No, groups and lists will need to be recreated.

Q. Is special software or application required for use on my mobile device?
A. No, you can use the standard email and contacts applications available on Android, Apple and Windows smartphones and tablets.  If you choose not to use your device’s standard email application, you can download Microsoft Outlook from the app store for you device.

Q. Will I need to reset the password in my device when I change my Novell password?
A. Yes, you must change your email password on your mobile device just as you currently do for Outlook or any other software you use to access WUmail.


If your question or concern has not been addressed in this FAQ send us your question at ccmigration@widener.edu or submit your question through the form below.

Office 365 Faculty & Staff Email FAQs

This FAQ has been written for our faculty and staff audience.

Q. Will my CampusCruiser email be moved to WUmail /  Office365_logo_black ?
A. As of February 2017:
If you were not forwarding your CampusCruiser email, your Cruiser email (2000 emails per folder) will be migrated to WUmail / Office365_logo_blue for you.
If you do forward your CampusCruiser email, it will not be migrated to WUmail / Office365_logo_blue

Q. How will I access CampusCruiser email after June 5th?
A. After June 5th, CampusCruiser email will no longer exist.  You will still be able to access an archive of your email (Archived Cruiser Email). 

Q. How will I access my Archived Cruiser Email after June 5th? 
A. Log into CampusCruiser, hover over MyCruiser in the  menu bar and choose Archived Cruiser Email.

Q. What does the ad0\ mean before my login ID?
A. This is part of the sign-in configuration; it is automatically added when logging in.  You only need to enter your Login ID.

Q. Will I continue to login to CampusCruiser?
A. Yes, but you log into CampusCruiser via the Widener Sign in page.  Once logged in, you will be sent back to CampusCruiser.

Q. What is the Widener Sign In Page?
A. This is the page where you will log into CampusCruiser as well as Office365_logo_blue and Zoom.  The Widener Sign In page will be the primary “single sign-on” page as ITS adds features and resources.

Q. Will my CampusCruiser email still forward to my Gmail account after June 5th?
A. No, your CampusCruiser email will now be forwarded to your Office365_logo_blue account.  To forward to a 3rd party email account (Gmail, Yahoo, etc), you will need to reconfigure your Office365_logo_blue settings.

Q. Will my personal calendar and contacts from CampusCruiser be migrated to WUmail / Office365_logo_black ?
A. The calendar and contacts will not be migrated during the migration process.  Documentation is provided on the ITS news blog to export your calendar and contacts out of CampusCruiser and into WUmail / Office365_logo_blue.

Q. Will my shared calendar in CampusCruiser be migrated to WUmail / Office365_logo_black ?
A. No calendars will be migrated to WUmail / Office365_logo_blue.  Shared calendars can be exported and imported into WUmail / Office365_logo_blue the same way as your personal calendar.  Documentation is provided on the ITS news blog to export your calendar out of CampusCruiser and into WUmail / Office365_logo_blue.

Q. Why are we changing CampusCruiser email?
A. So that students, faculty and staff are all using one email system.  Also, eliminating the confusion due to multiple email systems, and a significant cost savings to the university.

Q. Are accounts with Emeritus status also moving to WUmail / Office365_logo_black ?
A. Yes, Emeritus client accounts will be migrated to WUmail / Office365_logo_blue.

Q. When will my @mail.widener.edu address stop working ?
A. May 2018.


If your question or concern has not been addressed in this FAQ send us your question at ccmigration@widener.edu or submit your question through the form below.