External OneDrive File Sharing

We’re enabling one of the most requested features for Office 365.

ODFBUntil now, OneDrive file sharing to external accounts has been disabled. In our ongoing effort to support your academic and business needs, ITS is happy to announce that you can now share your OneDrive files with anybody.

Sounds great! How do I do I get started?

1. Log into Office 365 and click on Apps Launcher and click on OneDrive. (It’s a blue button in the upper left that looks like a waffle.)

image of Microsoft

2. Right click on the document you plan to share and choose Share.

3. Click on drop down option “Only people in Widener…” in pop up window.

4. Click on Anyone (you will see a check mark) to share the file outside of Widener University accounts.

a. Note that Allow editing is checked by default; if you do not want to allow editing, uncheck this box.

b. Also, there is an option to enter an expiration date for the link to expire. We recommend entering a date.

c. Click Apply when finished with Link Settings.

5. Enter the recipient’s full email address then click below to choose that email.

a. For multiple users, enter each email address and click on the email below it.

b. When all of your recipient emails have been entered, you can enter an optional message.

c. Other options include clicking on Copy Link, which will create a link to copy into an email, etc., to send to recipients.

d. Clicking on Outlook will open a sharable link in an email (in a pop-up window), addressed to the recipient emails you entered earlier. This is a great option for when you need to attach additional files to the email, insert a signature, etc.

6. Click Send to send link to recipients.

a. You will get a pop-up stating a link to your files have been sent. You can click the Copy button to copy and paste the link if needed.


b. Each recipient will receive an email supplying a link to the file and an optional message if entered.

c. If you granted the recipient edit access, they will be shown as a Guest Contributor in the document when editing.

 

To remove a share

a. Right click on the file and click on Details.
b. Click Manage access (in blue letters)
c. To stop sharing this file:
i. Click on the x to the right of the specific link to end share.
ii. To stop all sharing of this file, click Stop sharing (under Manage Access).
d. Click Stop sharing button to confirm.
e. Click X at top right to close Manage access window.
f. Under Has Access, you should see updated icons.
g. Click at top right to close Details window.
h. At far right of file, you should see “Only you” if you removed all sharing.

If you have any questions, please contact the HelpDesk or submit at ticket at quickticket.widener.edu

macOS High Sierra Announcement

Apple released macOS High Sierra (10.13) on Monday, September 25th, 2017.  As with most new OS releases, we strongly recommend that you wait and not upgrade your University owned Mac.

Apple released macOS High Sierra (10.13) on Monday, September 25th, 2017.  As with most new OS releases, we strongly recommend that you wait and not upgrade your University owned Mac.  Information Technology Services cannot yet support High Sierra on University owned Macs until it has been sufficiently tested.  Additionally, waiting until the first set of High Sierra updates are released allows Apple to fix initial stability problems and bugs before the OS even makes it to your machine.

Our currently deployed Macs cannot even benefit from the most significant changes in High Sierra – the new Apple file system (AFS).  The enhanced speed, performance, security and reliability that High Sierra advertises is dependent on the new file system, which Apple does not support on our Mac hardware.  In addition to not being able to realize the biggest benefits of the upgrade, the process itself could cause significant issues, making a complete system backup an absolute necessity.  Furthermore, ITS is already aware of a number of issues with network printing and older software programs, including incompatibility with all versions of Microsoft Office released before 2016.  Software compatibility issues resulting from this upgrade are more complex than a basic update can fix.  These compatibility issues are similar to those experienced when Apple moved to Intel processors and Power PC programs no longer worked.  All of this leads us to our recommendation that you wait and not upgrade at this time.

One of the best updates – Safari’s ability to mute autoplayed videos – doesn’t even require High Sierra.  The new “Autoplay Blocking” is part of Safari 11, which is available in the App Store for systems running Sierra (10.12) or El Capitan (10.11).

Once we are confident that High Sierra will work well in our environment, ITS staff will be happy to assist with a safe and coherent upgrade process for our faculty and staff.

Top 25 Lynda.com courses at Widener

Since ITS started offering all faculty, staff, and students unlimited access to Lynda.com in late April 2017, 659 unique people have viewed over 6,800 videos.

tile_lyndalearning_logoSince ITS started offering all faculty, staff, and students unlimited access to Lynda.com in late April 2017, 659 unique people have viewed over 6,800 videos. Here is the list of the top 25 videos for our community so far, ranked by the number of unique viewers to use a course:

  1. Learning Office 365
  2. Learning Canvas 2016
  3. How to use Lynda.com
  4. Excel 2013 Essential Training
  5. Office 365: Learning Outlook
  6. Windows 10 Essential Training
  7. Learning with Lynda.com
  8. Office 365: Learning Excel
  9. Thomas A. Stewart and Patricia O’Connell on Designing and Delivering Great Customer Experience
  10. Outlook 2016 Essential Training
  11. Excel 2016 Essential Training
  12. Migrating from Office 2010 to Office 2016
  13. Customer Advocacy
  14. Statistics Foundations: 1
  15. SPSS Statistics Essential Training
  16. Office 2016 and Office 365 New Features
  17. Outlook 2016: Time Management with Calendar and Tasks
  18. OneNote 2016 Essential Training
  19. Microsoft Planner First Look
  20. Microsoft Teams Essential Training
  21. Learning Python
  22. HTML Essential Training
  23. Team Collaboration in Office 365
  24. Photoshop CC 2017 One-on-One: Fundamentals
  25. WordPress Essential Training

Understandably, there’s a heavy emphasis on Office 365 and Canvas training so far. It’s worth noting that there’s also interest in both technical skill development in areas such as programming languages and general professional development on business topics, such as customer service and time management.

An emerging trend in the usage data points to faculty who may be using Lynda.com as supplemental learning materials for their courses. For instance, we’ve heard positive feedback about the quality of the statistics package training available. Let us know if you’d like more information about assigning Lynda.com courses and playlists to your students.

Get Started

Just visit lynda.widener.edu. Use your Widener login ID and password—the same one you use for Office 365. Even if you don’t have time to dig into the material right now, search for topics that interest you. You can easily add them to your personal playlist to try out later.

Have a Lynda.com success story you’d like to share? Please let us know!

Welcome Students!

Over the summer, the ITS department (computer people) were busy updating technologies that will help you succeed. Visit and bookmark our blog itsnews.widener.edu, as new valuable information is frequently posted. Check out the latest below!

Five web links to help start your semester!

Wireless access

Email access

Getting started with Office 365

 FREE Office 2016 download

FREE unlimited tech training

Contact us with any questions or issues.

Submit a ticket! Go to QuickTicket.widener.edu

Call us!   (610) 499-1047

Visit the Student Technical Support Center (STSC)
Located in the lower level of University Center

Device Registration – WIRELESS AND WIRED

Get connected to Widener’s wireless network.

For security reasons, Widener University has implemented a solution to protect your electronic devices from other devices that might not be secure. Every device you connect must be registered for compliance purposes.

Steps to register your device

  • Connect to the wireless SSID “WUdorm” or “Widener”, if you choose to connect via Ethernet cable you will need to put in a port request.
  • Open your internet browser and try to go to a website such as yahoo.com.
  • Follow the on screen instructions to register your device.

Device Registration Requirement Information:

 Device Registration Requirement Information:

  • Windows PC
    • All Microsoft Windows based Desktops and Laptops (Windows 7, 8, 8.1, 10) are required to have up to date operating system patches (Windows Updates) and an up to date Anti-Virus program (free or subscription) not provided from the University. A persistent agent is required to be downloaded and installed in order to stay in compliance on the network. It will prompt you for your Campus Cruiser Username and password, then it will scan for your operating system patches and verify an up to date Anti-Virus.
  • Phones & Apple Products (MacBook, iMac, iPad, iPhone), Non-Windows Tablets, eReaders
    • (MacBook, iMac, iPad, iPhone) Non-Windows Tablets, eReaders will only require your Campus Cruiser username and password to register on the network.
  • Gaming Devices
    • (PS4, Xbox One, Nintendo products) will be automatically registered on the network. Please connect them via ethernet cable or on the wireless SSID “WUDorm” and they will take up to 15 minutes to move from the registration network to the production network. If you still have issues connecting after patiently waiting, please locate your MAC address for your device and contact your campus helpdesk.
  • Smart TV’s and other streaming devices
    • (Apple TV, Amazon Firestick/TV, Echo, Roku, Slingbox, etc.) do not automatically register on the network at this time. Please locate the MAC address of your device and contact your campus helpdesk to open a Work Order to have it manually registered OR Submit a work order at http://QUICKticket.widener.edu

 *PLEASE NOTE: CHROMECAST is designed to work in a home environment and given the size and complexity of our network, it will NOT work on Widener’s Network. Wireless printing in the dorms is not supported; therefore, please connect your printer via usb cable. WE DO NOT ALLOW PERSONAL WIRELESS ROUTERS ON WIDENER’S NETWORK.

*For additional assistance, please visit the Student Technology Support Center located in the University Center Computer Lab, on the lower level. The Student Technology Support Center (STSC) is a walk-in support center where students can go for assistance with their computers and hand-held devices.  Their hours are Monday through Thursday 3pm to 10pm and Friday 3pm to 6pm. You may also visit the ITS HelpDesk located on the 2nd floor of Academic Center North (ACN) Monday through Friday 8am to 5pm excluding holidays.