myWidener – Shedding Some Light

As we begin our journey with myWidener, let us share a list of some great questions we received over the last couple of days. There are only 15 but we expect them to help shed some light on some of the features of the site. Given our  timely deployment of myWidener, some features have not been fully built out, but expect to finish them soon.


Q1: Why does myWidener ask for my location and request to show notifications?

A1: myWidener uses your location to set your device to the correct campus or notify you of an event that may be happening on the campus near your vicinity.

Q2: What do I need to know if I block myWidener from my location?

A2: myWidener will not be able to place you in the correct Campus. By default, the site will assign you to the Chester campus. You will need to go into your profile preferences and select your default campus or manually select it every time.

Q3: Does myWidener track me?

A3: No, myWidener uses geolocation only for placing you on the correct campus and providing you with an update on events that may be happening in your area.

Q4: Why do I keep getting placed on the Chester campus?

A4: You may be placed on the wrong campus because you denied myWidener of your location, or the system could not determine your location. We recommend that you go into your profile settings and set your default campus.

Q5: How can I change my role or campus?

A5: You can manually change your role at any time by selecting the down arrow next to the blue search button on the site.

Q6: How can I lock myself to a campus?

A6: You can go into the settings and set your default campus. There are three; Chester, Delaware, and Harrisburg.

Q7: I can’t find something I am searching for, what should I do?

A7: First, check to make sure you are set to the correct role and campus. You can see this by selecting the down arrow next to the blue search button on the site. Your role and campus should be checked. If they are incorrect, check the one that match you. If they are correct, please send us feedback (click your profile name, and click “Send Feedback”). myWidener is intended to be a central location for students, faculty, and staff to gain access to a broad range of information and services.

Q8: How can I add my personal favorites?

A8: Click on the “star” in the bottom right corner of the task. This task will now appear up in your myWidener favorites.

Q9: How do I create my own personal bookmarks?

A9: Check out this short video to see how it is done.

Q10: How do I change my settings to have my tasks open in a new tab?

A10: Click on your profile name and click Preferences. Check “Always open tasks in new tab/window” and click Save.

Q11: What does the “hamburger menu” () mean?

A11: The “hamburger menu” (displayed as ) is what the collapsed menu icon on websites are called. This menu type is commonly seen on the top right or left on websites especially when viewed on a mobile device.

Q12: What is a task?

A12: A task is a single instruction you may complete on myWidener.

Q13: What is a task center?

A13: A task center is a group of related tasks within the same topic.

Q14: What does the “i” mean on a task or task center on the myWidener site?
A14: Clicking on the “i” provides more information about this task. This page is what we call the “Task Description Page” or TDP.

Q15: What is the Task Description Page (TDP) used for?

A15: This is a page where the owner of the task can provide more information and instructions for the task. It shows you the contact/owner of the task and any announcements the task is or was promoting. The task itself can be launched from this page either by clicking the task title or clicking the “Launch Task” button at the top right of the page.


New for 2018: Phone Directory in Office 365

An online employee office phone directory has been a top request for some time.

To start off the new year, ITS is happy to announce that all full-time employee phone numbers will now be stored and maintained in the Office 365 people directory. Please read below about how to look up an employee’s office phone number and request a change if needed.

Please note, this directory is for employee office phone numbers only.

How to Search

Office 365 for the web (Wumail)

From the “People” screen in Office 365, search for a person. You will see their entire phone number listed right under their name. As we all know, the last 4 numbers is their office extension. The screen capture below shows the returned search result for the name “Robert” and the phone number below the email address.

Outlook desktop client for Windows

Search the address book. Select the radio button for “more columns” and change the drop down to “Offline Global Address List” or “Global Address List”, then enter the the name you are searching and hit “Go”.addressbook_lookupdemo_starktower

Outlook desktop client for MacOS

Search the address book. Search all fields in the Widener Directory, the enter the name you are searching and the name should appear. Click on the employee’s name from the search results and the contact window will display the phone number. The following screen shot shows a sample search.mac_person_lookup

Request a Phone Number Change

Should you find a number that needs revision please open up a QuickTicket at , choose “Phone Directory Change”, enter the updated information and submit the ticket.

Faculty – Bridge Week – Cruiser Migration- Office365 Workshops

For those faculty who were unable to attend the Office 365 workshops during bridge week in May, below are the powerpoint and recorded zoom sessions from each workshop.  We hope these resources will help you with the Campus Cruiser email migration and assist with other advanced topics of Office 365.

Day 1: Cruiser Migration – Getting started with Office 365
Presentation Outline: Day1-CruiserMigration-Getting-Started-with-Office365

Day 2: Cruiser Migration – Getting more out of Office 365
Presentation Outline: Day2-CruiserMigration-Getting-More-Out-of-Office365

Three Great Links You Should Know:   ITS blog site where projects and other timely information is posted to keep you informed.      Free on-line video training to learn more about Office365 and other technical topics.   Open a HelpDesk ticket without logging into CampusCruiser

CampusCruiser Email Cutover to Office 365 is Complete

We are excited and happy to report the cutover of CampusCruiser email to Office 365 is complete. If you’re a student, we hope this post will help clarify a few things about working with your new account.

To view your previous messages, go to “Archived Cruiser Email” (This link will only be available until December 31, 2017).  If you want to move these messages to your Office 365 account you can configure a connected account.

  • When logging into CampusCruiser you will be redirected to the “Widener Sign In” page.
  • After successfully signing in, you will be directed back to CampusCruiser.
  • Hover over MyCruiser in the menu bar and choose “Archived Cruiser Email”.  This will display your inbox as it was on June 4th.

Starting June 5th, your email address is now your Please remember to update your contacts and website accounts (banking, Amazon, iCloud, etc.) with your new email address. We also suggest you add an auto-reply to your account to let your contacts know your email has changed. Instructions to add an auto-reply: /itsnews/files/2017/05/campuscruiser_add_autoreply.pdf.

There are a number of optional things that you may want to do now, such as:

  • Set up your mobile device for Office 365/WUmail.
  • Set up a connected account to import your Cruiser email.
  • Download Office 2016 Suite (PC or Mac).
  • Create a Read-Only archive of your CampusCruiser Email Account.
  • Export and Import your contacts into Office 365/WUmail.
  • Export and Import your Calendar into Office 365/WUmail.

Documentation for all of these tasks is online at – StudentView1357-06072017

Finally, we recommend the video playlist called Office 365 Basics. Viewing this training at will help make your transition as smooth as possible.

Should you have any questions or concerns please contact the helpdesk for your campus or call 610-499-1047.

Cruiser Email Migration: Top Trending Questions

Q1: Will my email still be delivered after June 5th?
Yes, your will be forwarded to your address.

Q2: When will my account stop receiving email?
Email sent to will be forwarded through at least May 2018. ITS suggests that you inform your contacts soon after the conversion on June 5th of your new address. This can be done by adding an auto-reply in your CampusCruiser account.

Q3: I have more than 2000 messages in my folder, how can I copy the rest of my email to Office 365?
Simply open a ticket with ITS to schedule migration of your remaining mail to Office 365.

Q4: Will I have access to my email in CampusCruiser after June 5th?
Yes, email in your CampusCruiser inbox prior to the migration can be found in the Archived Cruiser Email link under the My Cruiser dropdown. Email delivered after the migration will only be available in Office 365.

Q5: Will there be training for Faculty, Staff, and Students?
Currently you can login to and access online training from the Office 365 Basics playlist. Stay tuned for information about future in-person workshops.

Q6: How will I get to my classes after June 5th?
At this time only your email is changing. Access to classes will stay the same.

Q7: Will I be able to email from my class?
Yes, the email will be sent to everyone’s address, but otherwise will work just like it does today.

Office 365 Email Migration

Migrating student, office, and remaining faculty/staff accounts in CampusCruiser to a single email solution, Office 365 (a.k.a. WUmail).

Office365_logo_orangeOne of the biggest problems with University communications has been caused by having two email solutions. This dual email solution continues to cause confusion among our clients, especially our students and the faculty who communicate with them.

After the migration, when you log into Campus Cruiser and select email you will automatically be signed into Office 365. The Cruiser LMS, Offices, Committees, and Web Advisor will still be available.

There are several additional benefits for students, faculty and staff, as each of us will also receive licenses for Microsoft Office suite on up to five personal devices, one terabyte of OneDrive disk space, mobile access for all devices, and many other applications.




The project team will guide the university to a single email solution. This process will include changing the Campus Cruiser authentication to the Widener single sign-on (SSO) page. This implementation will allow us to bring all Widener students into Office 365. 

Client Benefits

  • Single email solution—and address—for all
  • Outlook calendars to make scheduling meetings easier
  • Office 2016 licenses for up to 5 devices. (Sorry, alumni accounts are excluded from this benefit due to Microsoft license agreement limitations.)
  • One terabyte of OneDrive space
  • 50GB email quota
  • Mobile access to all platforms and devices
  • Significant cost savings to the university


The project will first integrate our new Single Sign-On (SSO) with Campus Cruiser. Thereafter we will begin to create student accounts in Office 365.

March – Project announcement. (That’s this post.) ITS will begin to synchronize all Campus Cruiser accounts with our campus directory server. 

April – Any employee can request to be migrated from CampusCruiser to Office 365 prior to June 5th by contacting the Help Desk for your campus. This includes email, calendar and contacts. Personal email lists will need to be re-created in Office 365.

May – Reminder emails will be sent out with a list of tasks that we will ask all CampusCruiser mail users to perform prior to June 2nd.

June 2 – June 5 ITS and Campus Cruiser will migrate all accounts to and forward any email that is received as Students will begin using Office 365 on June 5th.  Other than an intermittent outage on Sunday afternoon June 4th, no other outage is expected.

info Employee accounts that do not forward as of February 1, 2017 will have their email migrated to Office 365. This is limited to a maximum of 2000 messages per folder.

  • Students that would like to migrate their email will be provided instructions on how to connect their Campus Cruiser and WUmail accounts.
  • All email addresses in Colleague, Active Directory, and Campus Cruiser’s Directory will be updated to reflect
  • All system distribution lists will be changed to reflect the new email addresses ending in
  • The personal forwarding option will be removed from Campus Cruiser. Clients that forward email to an external account will need to setup forwarding in Office 365 starting June 5th.

June 2017 – May 2018 – An ‘Archived Cruiser Email’ link will be provided in Campus Cruiser under the MyCruiser tab, available through May 2018.

All employees and students that used CampusCruiser email as their primary email account will be asked to remind their contacts to update their address book with the new email address to The server will no longer receive/forward email messages as of May 31, 2018.


Should you have questions or concerns please contact or schedule to meet with us by email to Thank you for your patience while ITS brings you new services that we expect to enhance our institutional effectiveness.
Continue reading “Office 365 Email Migration”

Office 365 Community Email FAQs

This FAQ has been written for our entire Widener community.

Q. Do I need to have a client (software or app) installed to use WUmail/Office 365 ?
A. No, there is a web version available.

Q. Will any email be lost during the migration process?
A. No, it will only be delayed during the migration process.

Q. Will I be able to forward my email to another email address?
A. Yes, you have the ability to forward your email to another email address.

Q. Will the current forward in my WUmail/Office 365account be transitioned?
A. Yes, all email sent to your CampusCruiser email address will be forwarded to your Office365_logo_blue account.

Q. Will the current forward to another email address be transitioned?
A. No, you will need to re-setup any forwarding.

Q. Will SPAM filtering be handled?
A. Yes, Office 365 includes anti-spam, anti-virus and anti-malware features.

Q. Will I still have ability to setup automatic replies (out of office) that I had in CampusCruiser?
A. Yes, Office 365 has an automatic reply feature.

Q. Can I still share calendars?
A. Yes, you will be able to share calendars within the Widener community.

Q. Can my personal groups and lists be migrated from CampusCruiser to Office 365 ?
A. No, groups and lists will need to be recreated.

Q. Is special software or application required for use on my mobile device?
A. No, you can use the standard email and contacts applications available on Android, Apple and Windows smartphones and tablets.  If you choose not to use your device’s standard email application, you can download Microsoft Outlook from the app store for you device.

Q. Will I need to reset the password in my device when I change my Novell password?
A. Yes, you must change your email password on your mobile device just as you currently do for Outlook or any other software you use to access WUmail.

If your question or concern has not been addressed in this FAQ send us your question at or submit your question through the form below.

[contact-form to=”” subject=”Office365 Migration Question WEBFORM Community feedback”][contact-field label=”Name” type=”name” required=”1″ /][contact-field label=”Email” type=”email” required=”1″ /][contact-field label=”Type” type=”select” options=”Student,Faculty,Staff,Alumni” /][contact-field label=”Comment” type=”textarea” required=”1″ /][/contact-form]

Office 365 Faculty & Staff Email FAQs

This FAQ has been written for our faculty and staff audience.

Q. Will my CampusCruiser email be moved to WUmail /  Office365_logo_black ?
A. As of February 2017:
If you were not forwarding your CampusCruiser email, your Cruiser email (2000 emails per folder) will be migrated to WUmail / Office365_logo_blue for you.
If you do forward your CampusCruiser email, it will not be migrated to WUmail / Office365_logo_blue

Q. How will I access CampusCruiser email after June 5th?
A. After June 5th, CampusCruiser email will no longer exist.  You will still be able to access an archive of your email (Archived Cruiser Email). 

Q. How will I access my Archived Cruiser Email after June 5th? 
A. Log into CampusCruiser, hover over MyCruiser in the  menu bar and choose Archived Cruiser Email.

Q. What does the ad0\ mean before my login ID?
A. This is part of the sign-in configuration; it is automatically added when logging in.  You only need to enter your Login ID.

Q. Will I continue to login to CampusCruiser?
A. Yes, but you log into CampusCruiser via the Widener Sign in page.  Once logged in, you will be sent back to CampusCruiser.

Q. What is the Widener Sign In Page?
A. This is the page where you will log into CampusCruiser as well as Office365_logo_blue and Zoom.  The Widener Sign In page will be the primary “single sign-on” page as ITS adds features and resources.

Q. Will my CampusCruiser email still forward to my Gmail account after June 5th?
A. No, your CampusCruiser email will now be forwarded to your Office365_logo_blue account.  To forward to a 3rd party email account (Gmail, Yahoo, etc), you will need to reconfigure your Office365_logo_blue settings.

Q. Will my personal calendar and contacts from CampusCruiser be migrated to WUmail / Office365_logo_black ?
A. The calendar and contacts will not be migrated during the migration process.  Documentation is provided on the ITS news blog to export your calendar and contacts out of CampusCruiser and into WUmail / Office365_logo_blue.

Q. Will my shared calendar in CampusCruiser be migrated to WUmail / Office365_logo_black ?
A. No calendars will be migrated to WUmail / Office365_logo_blue.  Shared calendars can be exported and imported into WUmail / Office365_logo_blue the same way as your personal calendar.  Documentation is provided on the ITS news blog to export your calendar out of CampusCruiser and into WUmail / Office365_logo_blue.

Q. Why are we changing CampusCruiser email?
A. So that students, faculty and staff are all using one email system.  Also, eliminating the confusion due to multiple email systems, and a significant cost savings to the university.

Q. Are accounts with Emeritus status also moving to WUmail / Office365_logo_black ?
A. Yes, Emeritus client accounts will be migrated to WUmail / Office365_logo_blue.

Q. When will my address stop working ?
A. May 2018.

If your question or concern has not been addressed in this FAQ send us your question at or submit your question through the form below.

[contact-form to=”” subject=”Office365 Migration Question WEBFORM FacultyStudent feedback”][contact-field label=”Name” type=”name” required=”1″ /][contact-field label=”Email” type=”email” required=”1″ /][contact-field label=”Type” type=”select” options=”Faculty” /][contact-field label=”Comment” type=”textarea” required=”1″ /][/contact-form]

Office 365 Student Email FAQs

This FAQ has been written for our student audience.

Q. Do I lose Student Planning? 
A. No, the only part of CampusCruiser changing is the email module.

Q. Can I access Office 365 from my phone?
A. Yes, you can either use your device’s native email app or download the Microsoft Outlook app on any mobile device.

Q. What is Office 365? 
A. Office 365 is a suite of software that includes Microsoft Office 2016 online, 1TB of storage in OneDrive, 50GB of email space, and 5 licenses of Office 2016 to install on your personal computer(s).

Q. What email functions will change from CampusCruiser to Office 365?
A. Most important will be access to your email, calendar, and contacts from your phone.  The Sign In process will also be different.

Q. What is the difference between Office 365 and Outlook?
A.  Office 365 is a bundle of applications that includes Outlook for email. Outlook online is a ‘lite’ version of Outlook (the desktop client). Other applications in Office 365 include Word, Excel, Powerpoint, OneNote, OneDrive, and others.

Q. Can I forward my new WUmail email to my GMail account, since I already use the GMail app?
A.  Yes.  Instructions will be available shortly.

Q. How can I forward my CampusCruiser email to Office 365?
A. Your email will automatically be forwarded to Office 365 on June 5th.

Q. What happens to my old CampusCruiser email after June 5th?
A. Email in CampusCruiser before June 5th will be archived.  See the video “How To View My Campuscruiser Email Archive” for instructions.  The archive will be available until May 31st, 2018.

Q. What is ‘Archived Cruiser Email?
A. Archived email is a copy of your CampusCruiser email before June 5th.  You cannot receive email in Archived Email, but you can forward email.

Q.  How will I access my archived Cruiser email after June 5th?
A. Log into CampusCruiser, hover over MyCruiser in the menu bar and choose Archived Cruiser Email.

Q. Will I still be able to access my classes through CampusCruiser?
A. Yes. For now, the parts of CampusCruiser that are changing are the login process and email module. Next year, classes will undergo a process of conversion to a new learning management system for courses.

Q. When will my address stop working ?
A. May 2018.

If your question or concern has not been addressed in this FAQ send us your question at or submit your question through the form below.

[contact-form to=”” subject=”Office365 Migration Question WEBFORM Student feedback”][contact-field label=”Name” type=”name” required=”1″ /][contact-field label=”Email” type=”email” required=”1″ /][contact-field label=”Type” type=”select” options=”Student” /][contact-field label=”Comment” type=”textarea” required=”1″ /][/contact-form]