For security reasons, Widener University has implemented a solution to protect your electronic devices from other devices that might not be secure. Every device you connect must be registered for compliance purposes.
Steps to register your device
- Connect to the wireless SSID “WUdorm” or “Widener”, if you choose to connect via Ethernet cable you will need to put in a port request.
- Open your internet browser and try to go to a website such as google.com.
- You will be redirected to the Widener Registration site
- If you are not automatically redirected go to http://rr.widener.edu/registration
- Follow the on screen instructions to register your device.
Device Registration Requirement Information:
Device Registration Requirement Information:
- Windows PC
- All Microsoft Windows based Desktops and Laptops (Windows 7, 8, 8.1, 10) are required to have up to date operating system patches (Windows Updates) and an up to date Anti-Virus program (free or subscription) not provided from the University. A persistent agent is required to be downloaded and installed in order to stay in compliance on the network. It will prompt you for your Widener Login ID and password, then it will scan for your operating system patches and verify an up to date anti-Virus.
- Phones & Apple Products (MacBook, iMac, iPad, iPhone), Non-Windows Tablets, eReaders
- (MacBook, iMac, iPad, iPhone) non-windows tablets, eReaders will only require your Campus Cruiser username and password to register on the network.
- Gaming Devices
- (PS4, Xbox One, Nintendo products) will be automatically registered on the network. Please connect them via ethernet cable or on the wireless SSID “WUDorm” and they will take up to 15 minutes to move from the registration network to the production network. If you still have issues connecting after patiently waiting, please locate your MAC address for your device and contact your campus HelpDesk.
- Smart TV’s and other streaming devices
- (Apple TV, Amazon Firestick/TV, Echo, Roku, Slingbox, etc.) do not automatically register on the network at this time. Please locate the MAC address of your device and contact your campus HelpDesk to open a work order to have it manually registered OR submit a work order at http://QUICKticket.widener.edu
*PLEASE NOTE: CHROMECAST is designed to work in a home environment and given the size and complexity of our network, it will NOT work on Widener’s Network. Wireless printing in the dorms is not supported; therefore, please connect your printer via usb cable. WE DO NOT ALLOW PERSONAL WIRELESS ROUTERS ON WIDENER’S NETWORK.
*For additional assistance, please visit the Student Technology Support Center located in the Wolfgram Library on the Main Level. The Student Technology Support Center (STSC) is a walk-in support center where students can go for assistance with their computers and hand-held devices. Their hours are Monday through Thursday 3pm to 10pm and Friday 3pm to 6:30pm. You may also visit the ITS HelpDesk located on the 2nd floor of Academic Center North (ACN) Monday through Friday 8am to 5pm excluding holidays.
