Why am I not receiving notifications or Canvas conversations in my Widener e-mail?

  • If you are not receiving e-mails from Canvas to your Widener e-mail, you will need to review your user notification settings. Please review the “Ways to Contact” and look for communication warnings. Also, be sure to review your notification settings so that you ensure conversations are set to your preferred time frame. For issues with your email, contact the Helpdesk via x1047 or http://quickticket.widener.edu/
  • Visit https://community.canvaslms.com/docs/DOC-1286 for notification settings information.
  • If you wish to receive confirmation of the messages you send, navigate to Account → Notifications and ensure that “Announcement Created by You” and “Conversations Created by Me” are set with the checkmark to be notified right away.