Meltdown and Spectre

The computing industry has just publicly announced two major vulnerabilities affecting virtually every computer.

The vulnerabilities are being called Meltdown and Spectre, and they are very significant issues. They will require immediate and ongoing attention to secure your computing environment. While Widener ITS is working hard to address the issues with University equipment, everyone that has a personal computer, tablet, or smartphone needs to check with their manufacturer/carrier to find out what updates are available.

For your computer, you’ll first need to update your OS, likely either Windows or Apple (but other OS’s are vulnerable, too). Follow your standard method of patching (Windows Update or Apple AppStore Updates). NOTE FOR MAC USERS: we’re still asking you to avoid updating to High Sierra (version 10.13), so please look for the “Update All” button.

For your IOS device (iPad, iPod Touch, iPhone) you’ll go into Settings > General > Software Update. The AppStore will likely alert you, too.

For Android, this can vary, but should be found in Settings > System Updates. Android is usually good about putting updates in front of users quickly.

Browsers – every major browser (Chrome, Firefox, IE, Safari, and others) is being updated. The quickest way to update is usually through the Help > About section of your browser found using the control icon in the upper right corner.

 

This is a confusing issue, and that’s because it’s a big issue. Also, please be aware that scams around this will be out there soon. If you have any questions, please contact us at the Helpdesk at x1047 or at Helpdesk@widener.edu.

New for 2018: Phone Directory in Office 365

An online employee office phone directory has been a top request for some time.

To start off the new year, ITS is happy to announce that all full-time employee phone numbers will now be stored and maintained in the Office 365 people directory. Please read below about how to look up an employee’s office phone number and request a change if needed.

Please note, this directory is for employee office phone numbers only.

How to Search

Office 365 for the web (Wumail)

From the “People” screen in Office 365, search for a person. You will see their entire phone number listed right under their name. As we all know, the last 4 numbers is their office extension. The screen capture below shows the returned search result for the name “Robert” and the phone number below the email address.
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Outlook desktop client for Windows

Search the address book. Select the radio button for “more columns” and change the drop down to “Offline Global Address List” or “Global Address List”, then enter the the name you are searching and hit “Go”.addressbook_lookupdemo_starktower

Outlook desktop client for MacOS

Search the address book. Search all fields in the Widener Directory, the enter the name you are searching and the name should appear. Click on the employee’s name from the search results and the contact window will display the phone number. The following screen shot shows a sample search.mac_person_lookup

Request a Phone Number Change

Should you find a number that needs revision please open up a QuickTicket at quickticket.widener.edu , choose “Phone Directory Change”, enter the updated information and submit the ticket.

FREE Office 2016

The Office 2016 suite is available for all Widener faculty, staff, and students to download on up to five devices as a part of our campus Microsoft agreement.

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Especially take note if you’re sending a first-year student to Widener this Fall. Don’t buy them a personal copy of Office. We already have you covered!

Lynda.com: unlimited tech training for Widener

Thousands of video courses taught by technology, design, and business experts.

Starting immediately, ITS is providing all Widener students, faculty, and staff with access to Lynda.com, an online library that teaches the latest technical and professional skills through high-quality instructional videos. Lynda maintains a very large and up-to-date library of courses taught by experts in their fields. New titles are added every week.

tile_lyndalearning_logoCourses are broken up into bite-size chunks of a few minutes each. You can use Lynda whether you have five minutes or five hours. If you are trying to complete an entire course or playlist of courses, it automatically keeps track of your progress. But you will also find Lynda useful as a just-in-time knowledge base. If you’re stuck trying to figure out a feature in an application, search for it on Lynda. You may just get the answer you need to get back up and running quickly.

What’s there?

There are Lynda videos for every skill level. For beginners with an application, here are just a few of the relevant “Up and Running” and “Essentials” titles in the collection:

  • Microsoft Office 365
  • Adobe Creative Cloud (Photoshop, Illustrator, InDesign, Premiere, After Effects)
  • MacOS Sierra and Windows 10
  • SPSS
  • Mathematica
  • Final Cut Pro and ProTools
  • HTML5 and CSS

Beyond a deep collection of technology titles, there’s a host of professional development subjects on topics ranging from project management to social media marketing.

Get Started

Just visit lynda.widener.edu. Use your Widener login ID and password—the same ones you use for Office 365 or CampusCruiser. Try making a playlist of a few courses you’re interested in trying out later.

Lynda.com: unlimited tech training for Widener

Thousands of video courses taught by technology, design, and business experts.

Starting immediately, ITS is providing all Widener students, faculty, and staff with access to Lynda.com, an online library that teaches the latest technical and professional skills through high-quality instructional videos. Lynda maintains a very large and up-to-date library of courses taught by experts in their fields. New titles are added every week.

tile_lyndalearning_logoCourses are broken up into bite-size chunks of a few minutes each. You can use Lynda whether you have five minutes or five hours. If you are trying to complete an entire course or playlist of courses, it automatically keeps track of your progress. But you will also find Lynda useful as a just-in-time knowledge base. If you’re stuck trying to figure out a feature in an application, search for it on Lynda. You may just get the answer you need to get back up and running quickly.

What’s there?

There are Lynda videos for every skill level. For beginners with an application, here are just a few of the relevant “Up and Running” and “Essentials” titles in the collection:

  • Microsoft Office 365
  • Adobe Creative Cloud (Photoshop, Illustrator, InDesign, Premiere, After Effects)
  • MacOS Sierra and Windows 10
  • SPSS
  • Mathematica
  • Final Cut Pro and ProTools
  • HTML5 and CSS

Beyond a deep collection of technology titles, there’s a host of professional development subjects on topics ranging from project management to social media marketing.

Get Started

Just visit lynda.widener.edu. Use your Widener login ID and password—the same ones you use for Office 365 or CampusCruiser. Try making a playlist of a few courses you’re interested in trying out later.

Office 365 Faculty & Staff Email FAQs

This FAQ has been written for our faculty and staff audience.

Q. Will my CampusCruiser email be moved to WUmail /  Office365_logo_black ?
A. As of February 2017:
If you were not forwarding your CampusCruiser email, your Cruiser email (2000 emails per folder) will be migrated to WUmail / Office365_logo_blue for you.
If you do forward your CampusCruiser email, it will not be migrated to WUmail / Office365_logo_blue

Q. How will I access CampusCruiser email after June 5th?
A. After June 5th, CampusCruiser email will no longer exist.  You will still be able to access an archive of your email (Archived Cruiser Email). 

Q. How will I access my Archived Cruiser Email after June 5th? 
A. Log into CampusCruiser, hover over MyCruiser in the  menu bar and choose Archived Cruiser Email.

Q. What does the ad0\ mean before my login ID?
A. This is part of the sign-in configuration; it is automatically added when logging in.  You only need to enter your Login ID.

Q. Will I continue to login to CampusCruiser?
A. Yes, but you log into CampusCruiser via the Widener Sign in page.  Once logged in, you will be sent back to CampusCruiser.

Q. What is the Widener Sign In Page?
A. This is the page where you will log into CampusCruiser as well as Office365_logo_blue and Zoom.  The Widener Sign In page will be the primary “single sign-on” page as ITS adds features and resources.

Q. Will my CampusCruiser email still forward to my Gmail account after June 5th?
A. No, your CampusCruiser email will now be forwarded to your Office365_logo_blue account.  To forward to a 3rd party email account (Gmail, Yahoo, etc), you will need to reconfigure your Office365_logo_blue settings.

Q. Will my personal calendar and contacts from CampusCruiser be migrated to WUmail / Office365_logo_black ?
A. The calendar and contacts will not be migrated during the migration process.  Documentation is provided on the ITS news blog to export your calendar and contacts out of CampusCruiser and into WUmail / Office365_logo_blue.

Q. Will my shared calendar in CampusCruiser be migrated to WUmail / Office365_logo_black ?
A. No calendars will be migrated to WUmail / Office365_logo_blue.  Shared calendars can be exported and imported into WUmail / Office365_logo_blue the same way as your personal calendar.  Documentation is provided on the ITS news blog to export your calendar out of CampusCruiser and into WUmail / Office365_logo_blue.

Q. Why are we changing CampusCruiser email?
A. So that students, faculty and staff are all using one email system.  Also, eliminating the confusion due to multiple email systems, and a significant cost savings to the university.

Q. Are accounts with Emeritus status also moving to WUmail / Office365_logo_black ?
A. Yes, Emeritus client accounts will be migrated to WUmail / Office365_logo_blue.

Q. When will my @mail.widener.edu address stop working ?
A. May 2018.


If your question or concern has not been addressed in this FAQ send us your question at ccmigration@widener.edu or submit your question through the form below.