WiFi Security Upgrade

Widener University is implementing a new authentication method and encryption for wireless devices. This security enhancement will help validate and ensure authorized access to our Widener University network while keeping your data safe.

The new authentication method will be rolled out on Wednesday June 10th. The NEW WIRELESS NETWORK NAMES (SSID) will appear for use across all 3 campuses. Here is a quick overview on the networks that you will see in certain areas of campus:

The “wu-secure” network is a secure encrypted network providing access to campus resources for all users with valid Widener IDs and passwords. Only encryption-capable devices will work on the wu-secure network. Use this network for all official University business when you are on campus. Windows 10, Mac OS 10.4+, and recent versions of Linux/Unix should all work on this network. Most mobile devices with Wi-Fi will also work. This network will be in all academic, administrative, and non-residential social areas on each campus.

The “wu-secure-resnet” network is a secure encrypted network providing internet access in our resident hall buildings. This network is only for encryption-capable devices. Windows Vista and later, Mac OS 10.4+, and recent versions of Linux/Unix should all work on this network. Most mobile devices with Wi-Fi will also work. This network will be in all Residential Halls on the Chester Main Campus and Delaware Campus.

Not all devices support the encryption software. Because of this, we have created a separate network for these devices called “wu-open-game-stream” wireless network. This will be used for the registration of gaming systems, TVs, and streaming devices (Roku, Firesticks, etc). Some older machines that do not support encryption will also be redirected to this network.

After the update, you will be prompted to enter your Widener LoginID and password to gain access to the university wireless network. When prompted, accept the certificate. Be sure you accept the certificate. If you do not accept the certificate you will not be able to log into the wu-secure or wu-secure-resnet network.

Since these new secure networks are authenticated with your login credentials, you will need to reenter your loginID and password when prompted after changing your password through Password Self Service. If you are not prompted to reenter your login information, you will need to “Forget the Network” and then Reconnect to get the prompt to appear.

For further instructions and FAQs, please utilize https://my.widener.edu and search wireless for further instructions on how access the network for your specific devices for access.

If you experience any issues connecting to the secure network; or just have questions or concerns, please contact the Widener University IT HelpDesk at 610-499-1047 or submit a ticket at https://quickticket.widener.edu.