Why are my students not receiving notifications or Canvas conversations in their Widener e-mail?

  • Is the course published? Conversations and announcements will only be sent to students after a course is published.
  • Now, even if you publish the course, your students will not be able to access the content if you designate a start date, however, they will receive email messages when you send a conversation or announcement based on the default notification settings in Canvas.
  • Students may have unintentionally filtered/deleted emails. Please contact the Helpdesk to resolve at x1047 or http://quickticket.widener.edu/